Windows 10: event ID 12 The operating system started at system time ‎2023‎-‎08‎-‎26T20:29:18.500000000Z.

The operating system started at system time ‎2023‎-‎08‎-‎26T20:29:18.500000000Z.Hi,this event keeps happening after playing an online game every couple of hoursProvider[ Name]Microsoft-Windows-Kernel-General[ Guid]{a68ca8b7-004f-d7b6-a698-07e2de0f1f5d}EventID12Version0Level4Task1Opcode0Keywords0x8000000000000080-TimeCreated[ SystemTime]2023-08-26T20:29:18.8673004ZEventRecordID9777Correlation-Execution[ ProcessID]4[ ThreadID]8ChannelSystemComputerMainPC-Security[ UserID]S-1-5-18-EventDataMajorVersion10MinorVersion0BuildVersion22621QfeVersion2215ServiceVersion0BootMode0StartTime2023-08-26T20:29:

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Kernel-General Event ID 12 Triggers Event ID 41

Where do I start, I have been having problems with my laptop randomly restarting for a couple of months now. I have done everything imaginable to try to fix this even going as far as to do a clean reinstall of Windows 11. I seriously doubt this is a hardware issue considering it just randomly started happening, and my laptop doesn't really go anywhere other than my desk, so I doubt it was damaged.

Whenever I check the event logs, I find that the critical Event ID 41 is started by a sequence of events that is triggered by Event ID 12. What's weird to me about this is that it will say something like:

The operating system started at system time ‎2023‎-‎03‎-‎19T22:03:42.500000000Z (posted 6:03 PM, 2023-02-19)

which is always, for each of these events, exactly 4 hours ahead of when the event was posted. This made me think it was some problem with the system time. So, I synced the time in the Time & Language settings, but I don't know if that will do anything. If you have any ideas on what this might be, please let me know. Thanks in advance!

Event logs leading up to the crash:

Critical 3/19/2023 6:03:44 PM Kernel-Power 41 (63)

Information 3/19/2023 6:03:44 PM Kernel-Power 125 (86)

Information 3/19/2023 6:03:44 PM FilterManager 6 None

Information 3/19/2023 6:03:44 PM FilterManager 6 None

Information 3/19/2023 6:03:44 PM Ntfs (Microsoft-Windows-Ntfs) 98 None

Information 3/19/2023 6:03:43 PM FilterManager 6 None

Information 3/19/2023 6:03:43 PM FilterManager 6 None

Information 3/19/2023 6:03:43 PM FilterManager 6 None

Information 3/19/2023 6:03:42 PM HAL 16 None

Information 3/19/2023 6:03:42 PM Kernel-General 20 (6)

Information 3/19/2023 6:03:42 PM IsolatedUserMode 3 None

Information 3/19/2023 6:03:53 PM EventLog 6013 None

Information 3/19/2023 6:03:53 PM EventLog 6005 None

Information 3/19/2023 6:03:53 PM EventLog 6009 None

Error 3/19/2023 6:03:53 PM EventLog 6008 None

Information 3/19/2023 6:03:42 PM Hyper-V-Hypervisor 165 None

Information 3/19/2023 6:03:42 PM Hyper-V-Hypervisor 156 None

Information 3/19/2023 6:03:42 PM Hyper-V-Hypervisor 129 None

Information 3/19/2023 6:03:42 PM Hyper-V-Hypervisor 2 None

Information 3/19/2023 6:03:42 PM Hyper-V-Hypervisor 1 None

Information 3/19/2023 6:03:42 PM Kernel-Boot 30 (21)

Information 3/19/2023 6:03:42 PM Kernel-Boot 32 (58)

Information 3/19/2023 6:03:42 PM Kernel-Boot 18 (57)

Information 3/19/2023 6:03:42 PM Kernel-Boot 27 (33)

Information 3/19/2023 6:03:42 PM Kernel-Boot 25 (32)

Information 3/19/2023 6:03:42 PM Kernel-Boot 238 (101)

Information 3/19/2023 6:03:42 PM Kernel-Boot 20 (31)

Information 3/19/2023 6:03:42 PM Kernel-Boot 153 (62)

Information 3/19/2023 6:03:42 PM Kernel-General 12 (1)

 

Windows 11 Pro [22H2] [22621.1344] System Crashes immediately after DHCPv6 and DHCPv4 client service is started

Edition Windows 11 Pro

Version 22H2

Installed on ‎2/‎24/‎2023

OS build 22621.1344

Experience Windows Feature Experience Pack 1000.22639.1000.0

Event Viewer (System):

Error 3/11/2023 12:57:16 AM EventLog 6008 None

Information 3/11/2023 12:57:16 AM DHCPv6-Client 51046 Service State Event

Information 3/11/2023 12:57:16 AM Dhcp-Client 50036 Service State Event

Information 3/11/2023 12:57:16 AM Dhcp-Client 50103 Service State Event

Information 3/11/2023 12:57:16 AM Dhcp-Client 50036 Service State Event

Information 3/11/2023 12:57:15 AM FilterManager 6 None

Information 3/11/2023 12:57:15 AM FilterManager 6 None

Information 3/11/2023 12:57:15 AM FilterManager 6 None

Information 3/11/2023 12:57:15 AM FilterManager 6 None

Information 3/11/2023 12:57:15 AM FilterManager 1 None

Information 3/11/2023 12:57:15 AM FilterManager 6 None

Information 3/11/2023 12:57:15 AM FilterManager 6 None

Information 3/11/2023 12:57:15 AM FilterManager 6 None

Information 3/11/2023 12:57:15 AM FilterManager 6 None

Log Name: System Source: Microsoft-Windows-DHCPv6-Client Date: 3/11/2023 12:57:16 AM Event ID: 51046 Task Category: Service State Event Level: Information Keywords: User: LOCAL SERVICE Computer: Kyle-Desktop Description: DHCPv6 client service is started Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 51046 0 4 4 62 0x2000000000000000 5400 System Kyle-Desktop Log Name: System Source: Microsoft-Windows-Dhcp-Client Date: 3/11/2023 12:57:16 AM Event ID: 50036 Task Category: Service State Event Level: Information Keywords: User: LOCAL SERVICE Computer: Kyle-Desktop Description: DHCPv4 client service is started Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 50036 0 4 4 68 0x2000000000000000 5399 System Kyle-Desktop Log Name: System Source: Microsoft-Windows-Dhcp-Client Date: 3/11/2023 12:57:16 AM Event ID: 50103 Task Category: Service State Event Level: Information Keywords: User: LOCAL SERVICE Computer: Kyle-Desktop Description: DHCPv4 client registered for shutdown notification Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 50103 0 4 4 129 0x2000000000000000 5398 System Kyle-Desktop Log Name: System Source: Microsoft-Windows-Dhcp-Client Date: 3/11/2023 12:57:16 AM Event ID: 50036 Task Category: Service State Event Level: Information Keywords: User: LOCAL SERVICE Computer: Kyle-Desktop Description: DHCPv4 client service is started Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 50036 0 4 4 68 0x2000000000000000 5397 System Kyle-Desktop

There is nothing under the C:\Windows\minidumps folder.

When the crash occurs it is instant where the screen goes instantly black (no bluescreen or freezing prior to crash).

The power supply is adequate and I've used this same hardware for several months.

Here is a pastebin of the entire export from System Information (services, logs, etc): https://pastebin.com/raw/MiKJ1Qti

 

' choose an operation system to start"

Hi Bob,

To better assist you, do let us the complete message that you receive.

Sometimes, this could be due to two operating system installed in your computer. Just to make sure this is not the case, I suggest you to try the steps below:

1. Press Windows key + R.

2. Type msconfig and press enter.

3. Click the "boot" tab and check if there are any other operating system listed.

4. In addition, change the timeout time to 3 seconds(default)

Let us know the result, we will be glad to help if you need further assistance.