Windows 10: Event 55 Kernel-Processor-Power while gaming

Hi, I've been having random shutdowns on my pc for a couple of months already, I took my pc to the store where I bought it and the technicians already tested and stressed all the hardware, they even changed the PSU for a brand new same model, same brand and a new motherboard as well same model, same brand and they never found any issues at all with the hardware, I ran some benchmarks and stressed the components as well by myself, no problems where found, so my pc never shuts down when it runs benchmarks, stressed or playing high demanding videogames, such as RDR2, Alan Wake 2 etc. BUT the

:)

 

Event 55 Kernel Processor Power

My hard drive is powering off after 20 minutes of playing any game and I'm not sure why; I checked my power settings and my hard drive is set to never shut off. Any ideas?

• Operating System: Windows 10 Home
  
• CPU: AMD RYZEN 9 5950X 3.40 GHz (4.90 GHz Max Boost), 16-Core 32-Thread
  
• GPU: GeForce RTX 3080TI 12GB (Brand May Vary)
  
• Motherboard: ASUS TUF X570 Gaming Plus WIFI ATX Motherboard
  
• RAM: G.Skill TridentZ RGB 32GB DDR4 3200MHz (2x16GB)
  
• SSD: 1TB Gigabyte AORUS Gen4 M.2 NVMe SSD
  
• CPU Cooler: RGB AIO 240MM Liquid Cooler (Brand May Vary)
  
• PSU: 850W 80 Plus Gold Fully Modular (Brand May Vary)
  
• Case: Rosewill SPECTRA D100 ATX Mid Tower With Tempered Glass Case
  
• WiFi: Yes
  
• Bluetooth: Yes
  

Processor 30 in group 0 exposes the following power management capabilities:

Idle state type: ACPI Idle (C) States (2 state(s))

Performance state type: ACPI Collaborative Processor Performance Control

Nominal Frequency (MHz): 3394

Maximum performance percentage: 176

Minimum performance percentage: 51

Minimum throttle percentage: 17

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0f67e49f-fe51-4e9f-b490-6f2948cc6027}" />

<EventID>55</EventID>

<Version>0</Version>

<Level>4</Level>

<Task>47</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2022-01-31T09:53:16.1065947Z" />

<EventRecordID>21280</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="644" />

<Channel>System</Channel>

<Computer>DESKTOP-BICFE47</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>

<Data Name="Group">0</Data>

<Data Name="Number">30</Data>

<Data Name="IdleStateCount">2</Data>

<Data Name="IdleImplementation">1</Data>

<Data Name="NominalFrequency">3394</Data>

<Data Name="MaximumPerformancePercent">176</Data>

<Data Name="MinimumPerformancePercent">51</Data>

<Data Name="MinimumThrottlePercent">17</Data>

<Data Name="PerformanceImplementation">3</Data>

</EventData>

</Event>

 

Kernel Processor Reduced (Warning) - Event ID 37

Hello Kadesh,

Thank you for posting your query on Microsoft Community.

As per the issue description you are facing issue with Kernel Processor. I would suggest you to try the steps provided in the threads below and see if it helps you to fix the issue.

Kernel-Processor-Power Event
ID 37 even after Clean Boot

Event 37, Kernel-Processor-Power for all 8 Processors


Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the
configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.


Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

Regards,

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator