Windows 10: Error when trying to use device manager

No matter what I do I cannot run Device Manager i am the only user on this PC and the only administrator on the PC. I have Windows 10 on a refurbished computer. I have tried using the following methods and it won't work and gives me this error as well.Does anyone have any other suggestions?What started this, was I was trying to use a hard drive that I took out of an old computer using a USB hook-up for it but the computer did not pick it up. The hard drive works fine because I am able to use it on a laptop. I can't factory reset the PC because i am trying to get my files off it and put it on t

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bluetooth trying to connect, device manager is hiccuping

Hello,

For better assistance, we would like to know more information about your concern.

• When did the issue occur?
• Do you get error code or messages upon checking the driver on Device manager?
• What are the steps you've done so far?

We suggest that you run the troubleshooter for Hardware and Devices.

• Press Windows key + X and then select Control Panel.
• Type Troubleshooting in Search Control Panel box.
• Click Troubleshooting.
• In the left pane select View all.
• Select Hardware and Devices.
• Click Next and follow the onscreen instruction to troubleshoot the issue.

We are looking forward to your response.

Regards.

 

Error 10 (device doesn't start) while trying to load a VCP to a USB serial converter on Windows 10

HI Joost,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing the USB device on your computer. Do not worry we will help you with this issue.

Do let us know the following to assist you better with this issue:

• Is this issue specific to the device (Are you able to connect any other device to your computer)?
• Were you able to see any error code/ error message along with Error 10?
• What is the make and model of your device?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Hardware and Devices troubleshooter as it checks
for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner.
  
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 2: I suggest you to refer to the Microsoft support article, refer to the section Error code: 10, try the troubleshooting steps suggested and check if it helps.

Error codes in Device Manager in Windows

Step 3: I suggest you to download and install the pending updates on your computer.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Get back to us with an updated status of this issue for further assistance.

 

Bluetooth device shows "Code 39" error in Device Manager on Windows 10 laptop

I'm encountering an issue with my Bluetooth device on my Windows 10 laptop. In Device Manager, the Bluetooth device is displaying an error message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

Here are some additional details about the problem:

• My laptop model is HP R007tx, and it is Bluetooth-capable.
  
• Despite the Bluetooth hardware being present, the device manager shows this error, indicating a problem with the device driver.
  
• When attempting to troubleshoot, I found that the Bluetooth driver's digital signature cannot be verified, suggesting a revoked signing certificate.
  

I've already tried the following troubleshooting steps without success:

• Reinstalling Bluetooth drivers obtained from the HP support website.
  
• Updating Windows and checking for driver updates.
  
• Restarting the laptop multiple times.
  
• Checking for dependencies and performing a System File Checker scan.
  

Despite these efforts, the error persists, and I'm unable to use Bluetooth functionality on my laptop.

Can anyone provide guidance on how to resolve the "Code 39" error with the Bluetooth device driver? Is there a way to address the issue with the driver's digital signature or any other troubleshooting steps I can try?

Your assistance would be greatly appreciated. Thank you!

Laptop details:

• Make and model: HP R007tx
  
• Operating system: Windows 10
  
• Bluetooth device error: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"