Windows 10: Error when purchasing Minecraft

Discus and support Error when purchasing Minecraft in Windows 10 Software and Apps to solve the problem; I try to buy Minecraft using my own Microsoft account but with my sister's visa cardshe help meI cant do the purchase on both PC and phoneMicrosoft... Discussion in 'Windows 10 Software and Apps' started by Tan Wai Hong, Feb 4, 2025 at 4:37 AM.

  1. Error when purchasing Minecraft


    I try to buy Minecraft using my own Microsoft account but with my sister's visa cardshe help meI cant do the purchase on both PC and phoneMicrosoft store, Minecraft official and it always show error that they have some problem while doing my purchase.Also,My sister's card is active and have enough budget for Minecraft.

    :)
     
    Tan Wai Hong, Feb 4, 2025 at 4:37 AM
    #1

  2. Minecraft Got Deleted After Clean Installating Windows 10 And Again Minecraft Purchased.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I think you did a Clean Installation of Windows 10 and Clean Installation will delete all your applications; games; and your user data such as music files, video files, pictures, documents, etc.



    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.



    1. From where did you purchase the Minecraft game?
    2. Have you already installed Minecraft on your Windows 10 computer?


    If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
    Mojang refunds policy and check their refund policy.



    If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
    Returning items you bought from Microsoft Store for exchange or refund
    and check if you can get a refund.



    If you have purchased Minecraft from Oculus, then I suggest you to
    Contact the Oculus Support Team
    and they will help you with this.



    Please feel free to contact us back, in case you have any other questions/issues with Windows in future.
     
    Shafeeq_Khan, Feb 4, 2025 at 5:09 AM
    #2
  3. Barman58 Win User
    Homegroup For Minecraft Servers Or What?

    It looks as if the existing minecraft server will use the new system without modification - It needs to be able to access the computers on the network in a two way link, which is the standard for Workgroup and Homegroup

    There is a complete step by step available, if you have any issues ...

    Tutorials/Setting up a server – Official Minecraft Wiki

    It's not something I have any direct experience with but a quick read suggests to me that you will not need to do Much if any reconfiguration of the existing server
     
  4. CountM Win User

    Error when purchasing Minecraft

    Likely purchase info error preventing download of other edition of Minecraft

    Thank you for your quick reply Zhang!

    I have attempted to go through the refund process you suggested but it appears that the Microsoft Store does not recognize the purchase I had made on the Minecraft Launcher and prompts me for a purchase instead of offering a refund. It appears something happened between the Minecraft Launcher and Microsoft store as the Launcher recognizes my purchase yet the Microsoft billing page does not show any purchase history (as the Minecraft package was the only thing I had purchased on this account) and unfortunately the item not showing in the list is preventing me from refunding it.

    If you require any more details into my situation I would be more than happy to oblige. To me, it appears there is something going on with communication between the Minecraft Launcher and the Minecraft Store regarding user purchase information and I want to help get this fixed ASAP to prevent any other users from encountering the same problem.
     
Thema:

Error when purchasing Minecraft

Loading...
  1. Error when purchasing Minecraft - Similar Threads - Error purchasing Minecraft

  2. Error when purchasing Minecraft

    in Microsoft Windows 10 Store
    Error when purchasing Minecraft: I try to buy Minecraft using my own Microsoft account but with my sister's visa cardshe help meI cant do the purchase on both PC and phoneMicrosoft store, Minecraft official and it always show error that they have some problem while doing my purchase.Also,My sister's card is...
  3. Error when purchasing Minecraft

    in Windows 10 Gaming
    Error when purchasing Minecraft: I try to buy Minecraft using my own Microsoft account but with my sister's visa cardshe help meI cant do the purchase on both PC and phoneMicrosoft store, Minecraft official and it always show error that they have some problem while doing my purchase.Also,My sister's card is...
  4. Minecraft Purchase error

    in Windows 10 Gaming
    Minecraft Purchase error: Hello. I have been trying to buy Minecraft Java&Bedrock Classic edition for quite sometime, but it seems that the purchase isn't going through, it tells me to purchase the game at later date, and that my account has reached its ,,purchase limit", i have double, triple checked...
  5. Minecraft Purchase error

    in Windows 10 Software and Apps
    Minecraft Purchase error: Hello. I have been trying to buy Minecraft Java&Bedrock Classic edition for quite sometime, but it seems that the purchase isn't going through, it tells me to purchase the game at later date, and that my account has reached its ,,purchase limit", i have double, triple checked...
  6. Error attempting to purchase Minecraft

    in Windows 10 Gaming
    Error attempting to purchase Minecraft: When trying to purchase Minecraft Windows 10 Edition bedrock I keep running into this error message: "We’re having trouble processing your payment and we’d like to get it sorted out." I have spent close to 3 hours trying to troubleshoot with no luck. I have tried pretty much...
  7. Minecraft purchases

    in User Accounts and Family Safety
    Minecraft purchases: Hi I’ve attempted to buy minecraft for my son , as the parent I’ve allowed purchase and trying to pay via PayPal but I am unable to, I’m getting the message”something happened our end try waiting a bit” and “it seems your parent authorised this try checking with them “ Any...
  8. Minecraft Purchase

    in Microsoft Windows 10 Store
    Minecraft Purchase: Hello Had recently bought Minecraft Dungeons Hero Edition on the Play Store and have been using it fine. Now it is saying I have the normal version and I have to purchase the Hero Edition again. If someone could help I would be grateful. Thanks...
  9. MineCraft Purchase

    in Windows 10 Gaming
    MineCraft Purchase: I just purchased Minecraft on my account, but it did not give me the option to download it and now I can only find where I purchased it. How do I get this downloaded to my computer?...
  10. Purchase of minecraft

    in Windows 10 Software and Apps
    Purchase of minecraft: I recently bought minecraft for my son so he can use it on his laptop pc running windows 10. Download would not work and I realized we had bought the xbox version. I then tried to get a refund and went through all the steps until I got to the filling out the actual form...