Windows 10: ERROR ''New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed'' After...

Discus and support ERROR ''New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed'' After... in Windows 10 Gaming to solve the problem; HiI have a Lenovo IdeaPad 5AMD Ryzen 7 5700U 1.80 GHz whit 16 GB of RAM and Windows 11After a BIOS update by the Lenovo update app Vantage, I had this... Discussion in 'Windows 10 Gaming' started by Mathieu Boubou, Jan 4, 2025.

  1. ERROR ''New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed'' After...


    HiI have a Lenovo IdeaPad 5AMD Ryzen 7 5700U 1.80 GHz whit 16 GB of RAM and Windows 11After a BIOS update by the Lenovo update app Vantage, I had this pop up at every startupNew CPU installed, fTPM NV corrupted or fTPM N structure changed.. Press Y to reset fTPM. If you have BitLocker or encryption enabled, fTPM will NOT enable in new CPU, the system will boot without a recovery key. Press N to keep previous fPM record and continue system boot, you can swap back to the old CPU to recover TPM related Keys and data. I don't have Bitlocker enabledIf I select NO, my computer continue the rebootI

    :)
     
    Mathieu Boubou, Jan 4, 2025
    #1

  2. New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed

    Hello everyone, i've just got this message when starting my pc today (Asus Zenbook UM535QE-XH91T)

    Version 2.21.1278. Copyright (C) 2021 AMI

    BIOS Date: 10/26/2021 10:25:14 Ver: IAXGKO13

    New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed...

    Press N to reset fTPM, if you have BitLocker or encryption enabled,

    the system will not boot without a recovery key

    Press N to keep previous fTPM record and continue system boot, fTPM will NOT

    enable in new cpu, ypu can swap back to the old CPU to recover TPM related keys and data.

    ______________________________________________________________________________________________________

    I pressed Y and the laptop seems to be working just fine, should i be worried about this in the future? could this be related to a BSOD that i got yesterday (CLOCK_WATCHDOG_TIMEOUT)

    Thank you

    laptop Specs:

    Model: Asus Zenbook Pro 15 OLED (UM535QE-XH91T)

    CPU: AMD Ryzen 9 5900HX

    GPU: Nvidia GeForce RTX 3050 Ti
    RAM: 16GB


    Storage: 1 TB PCIe SSD
     
    JoaquínPolo, Jan 4, 2025
    #2
  3. New CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure changed on initiall start

    Hello. I have the Asus X670E Hero MB and AMD 7950X. This is a newly built system. When I started the computer I got the message below. Because I am not familiar with this or whether Bitlocker or any encryption is enabled, I pressed N and then F1 and continued to the BIOS because I did not want to change anything and wanted to see if I could get to the BIOS, which I did. I understand Bitlocker has something to do with Win 10/11 but as stated I have no OS installed yet and therefore I have no Bitlocker code. I see that I can disable fTPM in Bios but don't know the affects of doing so. Can anyone help me with the next steps to ensure I can load the Win10 and not get locked out.

    Thanks...Al

    New CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.

     
    Methodical2, Jan 4, 2025
    #3
  4. ERROR ''New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed'' After...

    fTPM/PSP NV corrupted or fTPM/PSP NV structure changed. Press Y to reset fTPM

    Hello community
    This error that occurs on an irregular basis maybe once a month on average: "fTPM/PSP NV corrupted or fTPM/PSP NV structure changed. Press Y to reset fTPM"

    This is very annoying because it takes several tries for the BIOS to understand when I press 'Y' so I need to hard reset the computer several times and then it takes 10 minutes after rebooting itself several times to start up instead of the 4 seconds startup.

    The motherboard Gigabyte Aorus Xtreme was very expensive to me €550,-- bought in February 2023 with a 5900X AMD processor and all other high-end components inside.

    Why is this happening, I don't think I'm using bitlockerr unless this is one of those encryption problem Windows is forcing on me. How can I fix it?

    Kind regards.
     
    Francis Arthur, Jan 4, 2025
    #4
Thema:

ERROR ''New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed'' After...

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  2. ERROR ''New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed'' After...

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    ERROR ''New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed'' After...: HiI have a Lenovo IdeaPad 5AMD Ryzen 7 5700U 1.80 GHz whit 16 GB of RAM and Windows 11After a BIOS update by the Lenovo update app Vantage, I had this pop up at every startupNew CPU installed, fTPM NV corrupted or fTPM N structure changed.. Press Y to reset fTPM. If you have...
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    New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed: Hello everyone, i've just got this message when starting my pc today Asus Zenbook UM535QE-XH91TVersion 2.21.1278. Copyright C 2021 AMIBIOS Date: 10/26/2021 10:25:14 Ver: IAXGKO13New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed...Press N to reset fTPM,...
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    New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed: Hello everyone, i've just got this message when starting my pc today Asus Zenbook UM535QE-XH91TVersion 2.21.1278. Copyright C 2021 AMIBIOS Date: 10/26/2021 10:25:14 Ver: IAXGKO13New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed...Press N to reset fTPM,...
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    New CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure changed on initiall start: Hello. I have the Asus X670E Hero MB and AMD 7950X. This is a newly built system. When I started the computer I got the message below. Because I am not familiar with this or whether Bitlocker or any encryption is enabled, I pressed N and then F1 and continued to the BIOS...
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    New CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure changed on initiall start: Hello. I have the Asus X670E Hero MB and AMD 7950X. This is a newly built system. When I started the computer I got the message below. Because I am not familiar with this or whether Bitlocker or any encryption is enabled, I pressed N and then F1 and continued to the BIOS...
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    New CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure changed on initiall start: Hello. I have the Asus X670E Hero MB and AMD 7950X. This is a newly built system. When I started the computer I got the message below. Because I am not familiar with this or whether Bitlocker or any encryption is enabled, I pressed N and then F1 and continued to the BIOS...