Windows 10: Error B8093tEA on a HP Officejet Pro 8025e

Discus and support Error B8093tEA on a HP Officejet Pro 8025e in Windows 10 Software and Apps to solve the problem; I am using a HP Officejet Pro 8025e that I bought in Nov./21. When I try to scan using Windows Fax and Scan, I get an error B80937EA. This has only... Discussion in 'Windows 10 Software and Apps' started by mtrimble1, Dec 27, 2021.

  1. mtrimble1 Win User

    Error B8093tEA on a HP Officejet Pro 8025e


    I am using a HP Officejet Pro 8025e that I bought in Nov./21. When I try to scan using Windows Fax and Scan, I get an error B80937EA. This has only been happening in the last week. The scanner does work with the HP software.Any help would be greatly appreciated.

    :)
     
    mtrimble1, Dec 27, 2021
    #1

  2. HP Officejet Pro K550

    They have now added driver for Officejet Pro K550.

    Following till step 8 above here's the deviation:

    • Click on Find driver from Windows Update, it will takes about 5 minutes
    • Click HP as the Manufacturer
    • Scroll down the long list in alphabetical order then find Officejet Pro K550 as the Printer on the right. There are 2 version, one is (HP) the other (Microsoft). I chose the HP.
    • Select Printing Preferences
    • Click on the Paper/Quality tab
    • Select the Print Quality dropdown and change this to 'Fast Normal'
    • Select Apply and OK
    • Close Devices and Printers
     
    SingaporeChangi, Dec 27, 2021
    #2
  3. Bill Smithers, Dec 27, 2021
    #3
  4. Error B8093tEA on a HP Officejet Pro 8025e

    HP Officejet Pro 8500 909g will not scan

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As you have an issues with functionality of the scanner on Windows 10, do let us know the following to assist you better:

    • What exactly do you mean by : The MS scan software seems to only scan from glass ?
    • Were you able to see any error code/ error notification while scanning the content?
    • What are the troubleshooting steps you have performed from the HP support?

    I suggest you to try the below and check if it helps.

    Step 1: Run the Hardware and Devices troubleshooter
    and check.

    Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    Follow the steps to run the troubleshooter:

    • Click on Start; in the start search type
      Troubleshooter and hit Enter.
    • In the left pane, click on View all
      and select Hardware and Devices.
    • Click on Advanced and then click on
      Run as Administrator.
    • Click Next and follow the on-screen instructions to complete the troubleshooting process.

    Step 2: I suggest you to manually install the drivers for your device and check if it help.

    Refer:
    HP Officejet Pro 8500 Wireless All-in-One Printer - A909g - Software and Drivers


    Hope it helps. Reply to the post with au updated status of this issue for further assistance.
     
    Deepika Gowda, Dec 27, 2021
    #4
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Error B8093tEA on a HP Officejet Pro 8025e

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