Windows 10: Epson Scan displays the error "Cannot communicate with the scanner

Discus and support Epson Scan displays the error "Cannot communicate with the scanner in Windows 10 Drivers and Hardware to solve the problem; Epson Scan displays the error "Cannot communicate with the scanner epson perfection v39 Model: j371a Is it a printer problem or a software problem?... Discussion in 'Windows 10 Drivers and Hardware' started by Md.Abdul Aziz Khan, Aug 9, 2024.

  1. MD.ABDUL AZIZ KHAN
    Md.Abdul Aziz Khan Win User

    Epson Scan displays the error "Cannot communicate with the scanner


    Epson Scan displays the error "Cannot communicate with the scanner epson perfection v39 Model: j371a Is it a printer problem or a software problem? Please Help Me..

    :)
     
    Md.Abdul Aziz Khan, Aug 9, 2024
    #1
  2. TFWUL
    tfwul Win User

    Epson error Cannot communicate with the scanner

    My Epson (model 5620) printer is connected thru USB.
    Epson Scan displays the error "Cannot communicate with the scanner 6d1647613563t-epson-error-cannot-communicate-scanner-epson-printer-connected-usb-18032022-091406.png
    Each time I want to perform a scan I am getting the following error " Cannot communicate with the scanner.Make sure the scanner is on, correctly setup and connected with noerrors indicated.For detailed information, see Solving Problems in the User's Guide. " Switching the printer off and on and off and on initially does not help. Relaunching the scan application, stil the same error. Even tried with just re-installing the Epson scan software (though without rebooting the PC) Rebooting means saving work, exiting applications, etc. and it takes time, so I prefer to solve it without having to reboot. I believe it should work. It is really frustrating.
    Epson Scan displays the error "Cannot communicate with the scanner 479t-epson-error-cannot-communicate-scanner-epson-scan-settings-device-not-ready-18032022-153451.png
    Then, after some time..., scanning miraculously works, without me having done anything special. Does anyone here have a clue/suggestion as to how to solve this permanently? Windows 10 x64 - there are no newer drivers/software for this older machine. The straightforward solution on the Epson site (like disconnecting USB cable) doesn't work. The ONLY way would be to un- and re-install the scanner software: shut down PC, PC boot, not connecting the Epson, install, at some point select which method, then only.. power on the printer, blah blah. Not something I am looking forward to doing at each scan attempt ..
     
    tfwul, Aug 9, 2024
    #2
  3. BADATIT
    BadAtIT Win User
    Epson Scan Crashes - Epson Perfection V700 Scanner

    I just tried a later suggestion and it worked great for me:
    On my Dell PC, right clicked Epson scan shortcut and selected "Run as administrator" ...
    A tiny pain to remember each time I'm selecting the scanner shortcut, but much less pain than the problems I was experiencing!!!
     
    BadAtIT, Aug 9, 2024
    #3
  4. DALCHINA
    dalchina Win User

    Epson Scan displays the error "Cannot communicate with the scanner

    dalchina, Aug 9, 2024
    #4
Thema:

Epson Scan displays the error "Cannot communicate with the scanner

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