Windows 10: egion 5-17 ACH6H 7 type 82JY black screen on startup and no fan

legion 5-17 ACH6H 7 type 82JY black screen on startup and no fan running, Power light stays on, panel lights stay on for a few seconds, Please He;pI have tried holing power button in for 60 seconds then power again still nothing,

:)

 

Windows 7 black screen of death

I read a report a little while ago that said the black screens were nothing to do with updates but due to a malicious program (it hit more than just windows 7 users - vista, xp and 2000 were also prone to the black startup screen of death if infected). My windows 7 install is fully up-to-date and i've never had the black startup screen.

Just run some decent anti virus and you should be safe (i suggest microsoft security essentails since it's free and pretty decent). When you've installed an anti-virus i'd suggest doing a full scen to be sure there's nothing there.

 

Black Screen on Startup

Hello,

Could you please answer few questions:

• 
  When you say “Now, nothing is on my desktop” what exactly are you referring to?
  
• 
  Are you getting black screen after Sign in?
  

If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

Troubleshoot black screen problems

Troubleshooting black or blank screens in Windows - Microsoft Support

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Black Screen on startup

In case the above steps do not fix the black screen perform the following steps:
1) open administrative command prompt and type or copy and paste
2 )sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) net user test /add
6) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
7) shutdown /r
8) sign on with the new user named test
9) report into the thread whether the new user does or does not have a black screen problem.

10) If the black screen occurs with both users reboot the computer into safe mode:
Boot into Safe Mode on Windows 10 Performance Maintenance Tutorials

11) report into the thread whether the black screens occur or do not occur in safe mode

12) run this version of the log collector and post a zip into the thread:
log collector v2-beta08.zip