Windows 10: Dual Monitor issue

Hello, I have 2 monitors that used to work perfectly fine. My second monitor no longer shows up in the device manager. I have since re-installed the video card software with drivers 6650XT, re-installed windows 10 from scratch, and verified that the monitor and the cable running from the video card are good. hooked up to Xbox. Ive even uninstalled and re-installed the drivers.This is getting super annoying, any ideas?

:)

 

Windows 10 Dual Monitor issue

Hi Lisa,

For us to better assist you with your dual monitor issue in Windows 10, we'd like to know the following:

• Were there any changes made to your computer prior to this issue (Windows updates)?
  
• What troubleshooting steps have you tried to resolve this?
  

We're looking forward to your reply.

 

Dual monitor, Dual mouse??

Hello,

Please share this information to assist you better.

• How have you setup dual monitors?
• Are you referring to use 2 different mouse/keyboard with the dual monitor setup?

If yes, the mouse or keyboard may function same as one another. Since, it has to be connected to single PC/tower.

However, setting up 2 different mouse/keyboard with the Dual- monitor setup, it may not function separately for each monitor.

Let us know the status of the issue. We will assist you further.

 

Dual monitor set up issue with window 10

Hi Liem,

Based on the description that you provided, there are settings that we need to configure to resolve this concern. However, we need to do some troubleshooting steps to isolate the cause of this issue. Before we proceed, may we know the following:

• What troubleshooting steps have you tried so far?
• Are you getting any error messages when trying to set up dual monitor on the computer? If so, can you send us a screenshot?
  Note: Please do not include any personal information.