Windows 10: Double authentication lock out

One day, I was trying to log into my email and it said that my password was wrong when I didn’t change it and then it just started to lock me out, and then I had to double authenticate my account where I sent the code to my phone, which it worked, but then the next one said an email that didn’t match up with the one that I actually entered, the domain being not the same so now I can’t even access my account me out for 30 days and I don’t know what to do I need to access this email. and what even happens after the 30 days can I still even access my account or how do I recover it because anythi

:)

 

Gmail double authentication

Hi vadozzz,



There is more information regarding this in the following link:



Google 2-step authentication



It seems like they have rolled out authenticating apps for Blackberry, iPhone and Android, but currently no apps on the Symbian platforms yet. If you wish to know more about this, I suggest you contact Google.



As for entering the code, Mail for exchange or the Nokia intergrated email supports that. So if you want to use it, you will need to try log on through browser.



Hope this information helps and solves your problem,



haZey

 

How to setup proxy authentication in Windows Phone 8?

@Lem Access,

First of all thanks for replay. Can you verify following steps?

• Double-check that proxy authentication still require.
• Delete your password, then apply password and check connectivity.
• while you are connected, what it shows below the SSID? "No Internet access" or "secure/open"

In my case, after applying proxy any link prompt authentication. after submitting credential, they again prompt for authentication. When I checked "remember password" It won't prompt neither open link.

 

Please Help: Authenticator is Not Calling OR Texting: LOCKED OUT.

Hi

Welcome to Microsoft community.

I understand your frustration with the current situation. Being locked out of your work system due to issues with the authenticator can indeed be frustrating. While I may not be able to directly resolve the specific issue you're facing, I can suggest some general steps that might help in such situations:

1. Double-Check Phone Number: Ensure that the phone number registered with your account is correct and up-to-date. Sometimes, a simple mistake in the phone number can lead to authentication issues.
   
2. Check Network Connectivity: Make sure you have a stable internet connection on your device to receive calls or texts from the authenticator.
   
3. Try a Different Method: If the authenticator app is not sending calls or texts, check if there's an option to use a different method of verification, such as using an alternate phone number or an authenticator app like Google Authenticator.
   
4. Contact IT Support or Admin: If you're confident that your phone number is correct, and you've tried other verification methods, reach out to your IT support or administrator again. Ask them to verify your account settings and check if there are any known issues with the authentication system.
   
5. Temporary Workaround: If possible, check with your IT support or administrator if there's a temporary workaround to access your work system while the issue is being resolved. They might be able to provide you with a one-time access code or temporarily disable the authenticator requirement.
   

Regarding your concerns about using a phone for authentication and changing passwords regularly, these security measures are often implemented to enhance the overall security of user accounts. Using a phone for authentication adds an extra layer of protection (multi-factor authentication) to ensure that only authorized users can access the account. Changing passwords regularly helps mitigate the risk of potential unauthorized access, especially if passwords are compromised.

However, I understand that these measures can be inconvenient at times. If you have specific feedback or concerns about the authentication process, I recommend sharing them with your IT department or system administrators so they can consider the user experience and possibly provide further guidance or improvements.

In any case, I hope the issue is resolved quickly so you can regain access to your work system. Remember to follow up with your IT support for personalized assistance with your specific account and authentication setup.

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist