Windows 10: Distorted Frozen MSI Logo when trying to boot installer media

Discus and support Distorted Frozen MSI Logo when trying to boot installer media in Windows 10 Installation and Upgrade to solve the problem; Hello, I am trying to install Windows 10 on my CyberPower PC desktop computer I purchased from Best Buy back in 2018. I currently use Pop!_Os as my... Discussion in 'Windows 10 Installation and Upgrade' started by penguinpreferer, Dec 17, 2020.

  1. Distorted Frozen MSI Logo when trying to boot installer media


    Hello,

    I am trying to install Windows 10 on my CyberPower PC desktop computer I purchased from Best Buy back in 2018. I currently use Pop!_Os as my operating system on it.

    Some background info : In 2019 or so, I flashed my VBIOS so that I could Hackintosh (install Apple software on unsupported hardware). Eventually I wanted another change and installed Pop!_Os instead. I wanna say almost a year ago I began to try to install Windows on this computer, but I kept running into this problem and eventually gave up off and on.

    So far to resolve my issue I have tried :
    • creating a plethora of installer USBs ( Windows Media Creation Tool, Rufus, WoeUSB..)
    • Updated my motherboard's BIOS
    • Changed my BIOS settings around some, but I am not entirely sure what they should be anyway.


    When I try to boot to the installer USB, this happens once it boots :

    Distorted Frozen MSI Logo when trying to boot installer media [​IMG]


    Specs :
    Processor : AMD Ryzen 5 1600 Six-Core
    Graphics: Radeon RX 580 Series
    MotherBoard : B350M Bazooka
    Chipset : AMD Ryzen SOC
    BIOS : American Megatrends Inc. , Version 1.D0 - AMD AGESA PinnaclePI-AM4 1.0.0.1a
    Graphic Interface : PCI-Express
    Ethernet Adapter : Realtek PCIe GBE Family Controller
    Wifi Chip : Intel(R) Dual Band Wireless- AC 3168
    SPD Slot #2 : DDDR4 Model Manuf. : A-Data Technology DRAM Manuf. SpecTek Incorporated.

    I don't have a Windows Version number, I only know that it's embedded on my motherboard.

    Any advice is appreciated! I hope my question isn't redundant, I am just having a lot of issues finding results on how to solve this.

    :)
     
    penguinpreferer, Dec 17, 2020
    #1
  2. topgundcp Win User

    MSI bios boot logo (frozen?)

    If you have any USB device connected, disconnect for now.
    Go into BIOS:
    1. At boot time, the BIOS is checking for all devices attached to the PC, turn off the MSI boot logo under boot menu so you can see the text displayed of each step and note which device is hanging.
    2. Under Advance->Windows 8/8.1/10: Enable MSI Fast Boot so that BIOS will bypass checking most devices that are none essential for booting. This will improve the boot process. Note that this is different from fast boot that you set in Windows.
    Some third party drivers that you downloaded from the MSI website might not be up to date, try to download the latest driver(s) from the original manufacturers such Intel Chip Set, Network driver etc....
     
    topgundcp, Dec 17, 2020
    #2
  3. MSI bios boot logo (frozen?)

    I don’t think I see an option to do that. I checked both boot and advance settings. On the top shows “aptio setup utility” and I think it’s ver 1.4 since I see it in advance settings. But other than splash screen option, I don’t see it. :/
    Maybe I should update bios if available?
     
    TheRandomBrian, Dec 17, 2020
    #3
  4. Bree Win User

    Distorted Frozen MSI Logo when trying to boot installer media

    Installation media boots to command prompt

    I've just booted from known working install media to see exactly what it does when booting. The sequence of events is...

    1. Windows logo on a black screen
    2. circling dots appear beneath the logo
    3. light blue 'Please wait' screen with circling dots
    4. a command prompt window (very briefly)
    5. the initial Setup page appears

    Do you see steps 1-3? If so, it appears you have stopped at step 4, suggesting that something on the disc cannot be read.

    Does the disc boot properly in another machine? If so, try cleaning the laptop's drive lens then try booting from the disc again.

    If not, make new install media with Microsoft's Media Creation Tool, either as a bootable USB, on an ISO that you can burn to another disc. At Step 8 in Option One of this tutorial you can choose between making a USB or an ISO.

    Download Windows 10 ISO File
     
Thema:

Distorted Frozen MSI Logo when trying to boot installer media

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