Windows 10: display 2 show not active but is detected

display 2 is not active but is showing it is detected.

:)

 

Laptop display does not detect itself

Hi,

In regards to your concern, since the second screen can't detect the display settings of your other laptop, we suggest that you perform the steps below and see if it helps:

• Go to Settings.
• Click on System.
• Under System, choose Display.
• Under Multiple displays, click on Duplicate these displays and apply.

Let us know the details so we could further help.

 

Display isn't active - can't detect external displays

Hi,
nothing on the web, MS answers included, unfortunately, can help.

About 2 weeks ago my Surface Go suddenly stopped detecting displays - at first Dell monitor and, after another week, a Sony TV and others.

I'm using Windows 10, v 1809 with all updates installed. Both devices were connected via the docking station and HDMI cable.

External Displays are showed as detected and available in
Device Manager, and in a Display Settings, but the
Advanced Display Settings panel lists the 2nd display as
inactive.

I've already tried:

• rolling back, reinstalling and updating Intel HD Graphics 615 drivers (pre problem version, provided by windows update and newest version from Intel)
• deleting unused devices in Device Manager
• Trying several HDMI cables
• Testing other ports on the docking station (all working properly)

Any suggestions would be welcome. Thanks!

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.