Windows 10: Disable additional Audio Device Properties Levels Slider

I have recently seen a new slider show up in the "Levels" tab of my audio device properties. This levels slider is called "Main Volume". This slider adjusts in real time with the actual volume slider above, for example, if I adjust my actual slider volume above to 50%, the "Main Volume" slider automatically adjusts with it to 14%. This is leading to issues of extremely low volume. The only time that this level hits 100%, is if the main levels slider is adjusted to 100%, It feels like is scales automatically on a logarithmic scale if that makes sense. I have been unable to find anything at al

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Audio stuttering after wake

Hi, ShimmyW

Welcome to the Microsoft Community.



Knowing that you have problems with your audio after waking up from sleep, you can try the following suggestions:



1. Check for Hardware Conflicts:

• Open Device Manager.
  
• Expand the “System devices” category.
  
• Look for any devices with yellow exclamation marks or error messages.
  
• If you find any conflicts, try disabling or uninstalling the conflicting devices.
  

2. Test with External Audio Device:

• Connect an external audio device, such as headphones or speakers, to the computer.
  
• If the audio stuttering persists, it suggests a problem with the Realtek audio device or its drivers.
  

3. Disable Audio Enhancements:

• Go to Control Panel > Sound.
  
• Select the Realtek audio device as the playback device.
  
• Click on the “Properties” button.
  
• Go to the “Enhancements” tab.
  
• Uncheck all the enhancement options.
  

If the above steps do not resolve the issue, contact Gigabyte support for further assistance. They may be able to provide additional troubleshooting steps or replace the audio device if necessary.

Best Regards

Martin | Microsoft Community Support Specialist

 

Audio is not working at its most basic level

Hi,



Please reply, did you check if the audio is set to minimum volume on the device?



Check if the volume on the device is set to minimum. If the volume bar is set to maximum and the issue still persists, follow the steps below to check if the audio is set to mute in the audio properties of the device driver.

• Right click on the volume icon, located at the bottom right corner of the PC and select
  Playback devices from the context menu.
• Click on the device located in the window and click on Properties.
• Click on Levels tab from the window and check if the volume icon is disabled.
• If yes, click on the icon to enable the settings and check if the changes are effective.

Write to us with the status of audio not working on the PC for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Re-enable audio device

Hi,

I would be happy to assist you.

Before we proceed with troubleshooting, I would need little information on the issue.

• Are using speakers / head phones to listen to audio?

If you have disabled the audio device, then you might not see it under the list of playback devices. I would suggest you to follow these steps to make sure you see the disabled devices:

• • 
    Open
    Control panel.
    
  • 
    Click Hardware and Sound and then Click on
    Sounds.
    
  • 
    Under Playback tab, right click on the empty area and make sure
    “Show Disabled Devices” has a check mark on it. If headphones/Speakers are disabled, it will now show up in the list.
    
  • 
    Right click on the device and
    Enable it. Click OK.
    

If the issue still persists, try enabling speakers automatically using steps below.

• 
  Go to Settings> Click on themes> Advance sound settings> right click on the speakers or the audio device youo have connected > click on
  Configure device.
  
• 
  Test the sound level you want, click Next.
  
• 
  And configure the audio devices.
  

Hope this helps you. Do reply if you need further assistance on Windows 10.

Thank you.