Windows 10: Devolo Cockpit - Shows no devices but everything is fine!

The question is about Devolo Cockpit - the network devices all work well.
This is what Cockpit frequently shows.





After a clumsy uninstall - it doesn't do it cleanly - a re-install and a reboot, it works correctly:





However, soon after it will revert back to the empty screen, sometimes giving an error message in German (which I wrote down but have lost!) to the effect there is no network - but there is, working just fine.

The problem seems to hinge around around a file call plcnetui.exe which is part of Cockpit.

Devolo support is unhelpful.

My Windows 10 ver is 1909 Build 18363.836

:)

 

Devolo Cockpit - Shows no devices but everything is fine!

The question is about Devolo Cockpit - the network devices all work well.
This is what Cockpit frequently shows.





After a clumsy uninstall - it doesn't do it cleanly - a re-install and a reboot, it works correctly:





However, soon after it will revert back to the empty screen, sometimes giving an error message in German (which I wrote down but have lost!) to the effect there is no network - but there is, working just fine.

The problem seems to hinge around around a file call plcnetui.exe which is part of Cockpit.

Devolo support is unhelpful.

My Windows 10 ver is 1909 Build 18363.836

 

Devolo cockpit problem - not working


Update on Cockpit issue:

I was surfing the web earlier today when I lost the connection somewhere between the desktop and the router. I ran Cockpit to disable the local Devolo adapter's data before re-enabling as this is usually the easiest way to sort most drop outs without moving!
Strangely I got the German message again so had to pull the Devolo out of the socket and reinsert it again. All good with the internet once more but still cockpit in German. I just downloaded and installed Cockpit - it seemed to install over the top of the previous installation without the need to delete it first. All fine immediately afterward; sorry Devolo - alles gut!!

Mike.

 

Devolo problems

Make sure the 650+ is NOT connected to the mains power socket through a multi plug or extension leads. (It needs to be connected straight on to a mains socket)

If it still does not work, perhaps also try to make the 650+ join the network as shown below.

If the Push-Button-Configuration doesn't work, try to connect the dLAN 650+ over the software devolo cockpit. In order to add the new adapter to your existing devolo network, follow the below steps:

Start our Cockpit-software (make sure it is the latest version), in one of the working pc.
The devolo network of your other paired device should be shown above the Cockpit logo.

Note down the Sec-ID (located on the back of the 650+) of your new adapter.

On the left next to the Cockpit logo please choose "Add Device" and enter your device's Sec-ID.

After a moment, the new device will appear in Cockpit with your other devices.
This way the new device should be included in the already existing network.