Windows 10: Device USB\VID_045E&PID_02AE\B00362724565110B had a problem starting.

Trying to get a Kinect for 360 going on Windows 11. Downloaded the Kinect for Windows SDK 1.8 and installed it. The device is not recognized by any programs. The light on the front of the Kinect blinks, when it should be solid IIR. Device manager shows the Kinect is there but gives the error for the camera Device USB\VID_045E&PID_02AE\B00362724565110B had a problem starting. I have uninstalled and reinstalled and no changes. This is a Microsoft device on a Windows system. The fact that it isn't plug n play is a travesty. I appreciate any help from anyone who actually has a Kinect for 360

:)

 

windows problems with usb mic

Hi Dave,

Thank you for posting your query in Microsoft Community.

I suggest you to run the Hardware Troubleshooter by following the steps provided below and check if the issue persists.

Method 1:

• 
  Type “Troubleshooting” on the search bar.
  
• 
  Click on troubleshooting, then click on “Hardware and sound”.
  
• 
  Under Hardware and sound, click on “hardware and devices”.
  
• 
  A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.
  

Method 2: Disable and re-enable all the
Universal Serial Bus controllers (USB) controllers.

The USB controllers represent the USB ports in Device Manager.

To disable and re-enable the USB controllers, follow these steps:

• 
  Press Windows key + X, Click on
  Device Manager.
  
• 
  Expand Universal Serial Bus controllers.
  

• 
  Right-click the first USB controller under Universal Serial Bus controllers, and then click
  Uninstall to remove it.
  
• 
  Repeat the above step for each USB controller that is listed under Universal Serial Bus controllers.
  
• 
  Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
  

Regards.

 

USB devices have yellow marker in device manager under 'Other devices'

Hi Roger,



Thank you for posting your query in Microsoft Community. Let me help you.

• 
  What is the make and model of your devices?
  

I suggest you to perform the following troubleshooting steps and check if it helps.

Method 1: Hardware and Devices Troubleshooter.

I suggest you to run hardware and devices troubleshooter and check.

• 
  Press the Windows + X,
  and click on Search.
  
• 
  Type troubleshooting and select
  Troubleshooting.
  
• 
  Click on Hardware and Sound and select
  Hardware and Devices
  
• 
  Click on Next to run the troubleshooter
  

Method 2: Update USB Controllers.

To update the USB Controllers from Device Manager follow these steps.

• 
  Go to Device manager in control panel.
  
• 
  Select Device manager and a Device Manager window will pop-up.
  
• 
  Double Click on USB Controllers to expand.
  
• 
  Right click on the USB Controllers that is listed and select Update.
  

I hope the information helps. If you need any further assistance, please feel free to contact us again. We will be happy to assist you accordingly.

 

unknown USB device

Hi Ali,

To better assist you, kindly provide some more information regarding the issue:

• 
  When did the issue start?
  
• 
  Were there any changes made before the issue occurred?
  
• 
  Were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

We suggest that you run the
Hardware and Devices Troubleshooter
and check if there are any changes. To run the
Troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices
  to run the
  Troubleshooter.
  

We'll be waiting for any updates regarding this matter.

Regards.