Windows 10: Desktop boots to a black screen with cmd open

Discus and support Desktop boots to a black screen with cmd open in Windows 10 Support to solve the problem; Hi all, for a while now whenever I turn on my computer and log on, I am greeted with a black desktop screen and cmd open. i am able to open... Discussion in 'Windows 10 Support' started by HarryTipper, Jan 21, 2019.

  1. Desktop boots to a black screen with cmd open


    Hi all, for a while now whenever I turn on my computer and log on, I am greeted with a black desktop screen and cmd open.

    i am able to open explorer.exe from cmd and my computer runs fine there afterwards. I have ran a few virus scans and everything seems clean.

    Any suggestions?

    :)
     
    HarryTipper, Jan 21, 2019
    #1

  2. Screen stays black after opening lid

    Hi Linda,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about accessing the device with black screen once you wake up the system. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • Are you able to boot the device to desktop with black screen from sleep mode?
    • From when are you facing this issue?
    • Were you able to see any error code/ error message with this issue?

    This issue might have occurred due to corrupted/ outdated display drivers on your computer.

    I suggest you to try the troubleshooting steps suggested by Sharath Srinivasa
    on August 7, 2015 and check if it helps you to resolve the issue.

    Black screen after upgrading to Windows 10

    If you are not able to boot the device to lock screen refer to: Blank or black screen before sign-in

    If you are able to access/ boot the device to lock screen and then black screen issue occurs refer to:

    Black screen after sign-in and you can see a mouse cursor

    Try the troubleshooting steps mentioned accordingly.

    Hope it helps. Get back to us with an updated status of this issue and with the required information for further assistance.
     
    Deepika Gowda, Jan 21, 2019
    #2
  3. Black Screen after update

    Hi,

    Thank you for posting in Community, we understand your concern and we will try pour best to help you resolve the issue.

    I would suggest that you perform the steps mentioned below and check if you are able to access the desktop.

    Method 1:

    Step 1: Perform Power Drain and check if you are able to access your desktop screen.

    • Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
    • Press and hold the Power button for 30sec.
    • Plug the charger/power cord and restart system.

    Step 2: If you can access the desktop check if your system is functioning as normal. Also check which update got installed in your system, by opening Control Panel and then opening Programs and Features.

    Method 2: Inaccessible Desktop.

    If you are unable to access the desktop screen and you are stuck on the
    Black Screen,
    then I would suggest that you refer to the article
    Troubleshoot black screen problems provided in the link below and check if you are able to resolve the issue.

    http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

    Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.
     
    Vanessa Sohtun, Jan 21, 2019
    #3
  4. zplugger Win User

    Desktop boots to a black screen with cmd open

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Jan 21, 2019
    #4
Thema:

Desktop boots to a black screen with cmd open

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