Windows 10: Dell Latitude 5421 - Integrated Camera not Working

Discus and support Dell Latitude 5421 - Integrated Camera not Working in Windows 10 Gaming to solve the problem; Hi,This one is driving me nuts.End user has a Dell Latitude 5421 integrated camera that is not working at all.A Dell tech visited to replace the... Discussion in 'Windows 10 Gaming' started by Liam_DGTech, Jul 21, 2022.

  1. Dell Latitude 5421 - Integrated Camera not Working


    Hi,This one is driving me nuts.End user has a Dell Latitude 5421 integrated camera that is not working at all.A Dell tech visited to replace the camera, but said it had the same issue, so thinks it's either a driver or an issue with the motherboard.Before I have another technician visit to swap out hardware user is already frustrated, I want to know if there is a driver or something obvious missing.. here is what I've tried:Updated BIOS to 1.12.0Updated Intel Serial IO Driver Chipset to 30.100.2104.1, A01Checked device manager - Integrated Camera is not even in the list of available device

    :)
     
    Liam_DGTech, Jul 21, 2022
    #1
  2. yousaf465 Win User

    Dell XPS 7590 integrated Webcam not working in windows.

    It is working now.


    Dell Latitude 5421 - Integrated Camera not Working [​IMG]

    Dell Latitude 5421 - Integrated Camera not Working [​IMG]

    Dell Latitude 5421 - Integrated Camera not Working [​IMG]


    - - - Updated - - -

    What is device migration?
     
    yousaf465, Jul 21, 2022
    #2
  3. Jason157 Win User
    My integrated webcam of my Dell latitude 3380 is black and white.

    My integrated webcam of my Dell latitude 3380 is black and white. When I got my computer it was fine, I have taken some pictures with it and they were in colour. However, when I tried to use my integrated webcam today, it was black and white in the camera
    app and Skype. Could anyone help me with this problem?
     
    Jason157, Jul 21, 2022
    #3
  4. Dell Latitude 5421 - Integrated Camera not Working

    No drive found on my internal hard disk on Dell Latitude E5430.

    Hello,My laptop (Dell Latitude E5430) was working perfectly till yesterday. But yesterday night, it restarted on its own and ever since, it's stuck at this screen:

    Dell Latitude 5421 - Integrated Camera not Working [​IMG]

    Also, inside the BIOS, no UEFI bootable hard disk drive is being listed.

    Dell Latitude 5421 - Integrated Camera not Working [​IMG]

    The UEFI flash disk option shown above is that of my bootable pen drive with Windows 10 installation copy.I googled this issue a bit and the results were as follows:
    1. one thread suggested that I should run Dell's internal diagnostics to see if there anything wrong with hard disk. I did that but every component, including the hard disk one, passed these internal test.
      Dell Latitude 5421 - Integrated Camera not Working [​IMG]
    2. a second thread suggested that I should try to remove and reseat the hard disk. I did that following Dell's user manual.
    3. another thread suggested that I should reinstall my windows 10 afresh. But when I try to do so, the windows installation wizard doesn't list any drive in the hard disk. It's as if it doesn't detect hard disk at all.
      Dell Latitude 5421 - Integrated Camera not Working [​IMG]
    In a nutshell, while the hard disk is being detected, but none of its drives is. However, the hard disk consisted of 3 drives:
    1. C: with the windows' and applications' installations,
    2. D: with all of my data,
    3. E: which was recovery drive.
    Any troubleshooting suggestions?I'm sorry I am not able to help you guys with any logs and stuff because I don't know how to get them when I can't get my Windows to boot. I'm not even sure if this is the correct section where I should be posting this thread.. I'm just so confused right now. *cry

    A few weeks ago, I had upgraded (not fresh installation) from windows 10 version 1607 to 20H2. The version 1607 installation was a clean one (from scratch, after formatting the hard disk and creating new partitions).
     
    Ten64BitUser, Jul 21, 2022
    #4
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Dell Latitude 5421 - Integrated Camera not Working

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