Windows 10: DELL latitude 5420, Control Vault w/ Fingerprint Touch Sensor problem

Discus and support DELL latitude 5420, Control Vault w/ Fingerprint Touch Sensor problem in Windows 10 Software and Apps to solve the problem; Hello!I have problem with DELL Control Vault w/ Fingerprint Touch Sensoron windows 11 its working very unstable at logon screen, when i wake up my... Discussion in 'Windows 10 Software and Apps' started by BOPOH4EG, Jun 2, 2023.

  1. BOPOH4EG Win User

    DELL latitude 5420, Control Vault w/ Fingerprint Touch Sensor problem


    Hello!I have problem with DELL Control Vault w/ Fingerprint Touch Sensoron windows 11 its working very unstable at logon screen, when i wake up my laptop - it works from time to time - when logging with different method PIN - in other applications or in settings adding second or third fingerprinttried:- reinstalled OS several times- drivers upgrade many versions of them- latest windows update- many different advices from different resourses like disable energy saving etc.- replacing sensor at service centerchecked events of this device, at time when sensor is not works, have errors li

    :)
     
    BOPOH4EG, Jun 2, 2023
    #1
  2. Rhett07 Win User

    A control Vault w / Swipe Fingerprint Sensor (WBF location Function) is offline due to an error in the user mode driver

    I am experiencing the same thing.

    "The device Control Vault w/ Fingerprint Touch Sensor (location WBF Function) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem."

    It is causing issues on login on my new Dell Latitude E7470 with Windows 10 build 14372. As far as I am aware, I am running the most recent drivers and the problem persists.

    Where is the solution?
     
    Rhett07, Jun 2, 2023
    #2
  3. Does anyone have a working network driver for Dell Latitude 5420

    Broadcom NetXtreme 57xx Gigabit Controller Driver
    Unfortunately windows 10 doesn't have a working network drivers for Dell Latitude 5420
     
    Elmo Tiisvald, Jun 2, 2023
    #3
  4. DELL latitude 5420, Control Vault w/ Fingerprint Touch Sensor problem

    A control Vault w / Swipe Fingerprint Sensor (WBF location Function) is offline due to an error in the user mode driver

    Hi guys,

    I have problem with my fingerprint sensor on Windows 7, 8.1 and 10. After sleeping mode I am getting message that A control Vault w / Swipe Fingerprint Sensor (WBF location Function) is offline due to an error in the user mode driver. Number of further attempts
    to restart Windows installations: 5. For more information about this issue, please contact the manufacturer.

    Evend ID: 10111

    Source: DriverFrameworks-UserMode

    I also get with this another errors:

    There is a problem with one or more drivers in user mode and the host process has been terminated. Consequently, you may temporarily interrupt capability display devices.

    Evend ID: 10110

    Source: DriverFrameworks-UserMode

    and:

    Biometric service Windows service terminated unexpectedly. It was 1 times. The following corrective action will be launched at 60000 milliseconds: Restart the service.

    Event ID: 7031

    Source: Service Control Manager

    DELL latitude 5420, Control Vault w/ Fingerprint Touch Sensor problem 43439d42-0651-456e-ab87-bd849ba19e08.jpg

    Dell E7450

    Core I7, 8GB ram, SSD,

    latest drivers and BIOS from DELL. I tried it on W7, W8.1 and W10. And everywhere is the same problem.
     
    OndřejHaščák, Jun 2, 2023
    #4
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DELL latitude 5420, Control Vault w/ Fingerprint Touch Sensor problem

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