Windows 10: Defender false negative for my software

Hi I submitted my file for Microsoft to review, and it has been more than a week. Is there a way for me to find out how long it will take? I need to bring this software to market, as it's my primary source of income. I wrote this app myself, and it's free of Trojans. My testers' activities stopped because there are doubts among these people. The Trojan seems to give out a very harmful description.

:)

 

database of malware producing false positives or false negatives

Many months ago I communicated with Malwarebytes about a trojan that was detected by Defender that was not detected by Malwarebytes. They indicated that Microsoft Defender is likely a false positive and to wait weeks or months for Microsoft to update their
database. To date the Defender continues to detect a trojan that is not detected by Malwarebytes.

Defender does not detect any malware on quick scans. However on full scans it detects this trojan that is not detected by Malwarebytes.

How does an end user determine whether one antivirus program is producing false positives or false negatives?

 

False negative or false positive ?


Update :
Did another sfc, same negative result.

 

database of malware producing false positives or false negatives

Find the file that is detected by WD, then follow the steps at the following site to submit the sample:

Submit A Virus Sample To Microsoft

<<https://www.microsoft.com/en-us/security/portal/submission/submit.aspx>>

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