Windows 10: Date of birth issue in Microsoft Account.

Discus and support Date of birth issue in Microsoft Account. in Windows 10 Gaming to solve the problem; I have tried many times to update date of birth of my account but buttons are not highlighted, these are in faded style which seems I cannot update the... Discussion in 'Windows 10 Gaming' started by Divjodh Singh, Dec 12, 2024 at 10:42 AM.

  1. DIVJODH SINGH
    Divjodh Singh Win User

    Date of birth issue in Microsoft Account.


    I have tried many times to update date of birth of my account but buttons are not highlighted, these are in faded style which seems I cannot update the DOB. Please resolve.

    :)
     
    Divjodh Singh, Dec 12, 2024 at 10:42 AM
    #1
  2. LORAINE MON
    Loraine Mon Win User

    Change my date of birth on microsoft profile

    Hi Alex,

    To change the date of birth on your Microsoft Account, you can follow the steps below:

    • Sign in to
      Your info       on the Microsoft account website.
    • Click Edit your personal info.
    • Select the correct date of birth, and then select Save.

    If the birth date on a Microsoft account says that it belongs to a child, there are different steps to take in regions that regulate what children can do online. You can check this
    link for more information.

    Let us know how it goes.
     
    Loraine Mon, Dec 12, 2024 at 10:51 AM
    #2
  3. PRAKHAR_KHARE
    Prakhar_Khare Win User
    Issues while changing Date of Birth on Microsoft account

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to change the Date of Birth on your Microsoft account.



    Ideally, when you click on edit date of birth you should be re-directed to a page to confirm your credentials. However, as you have mentioned that nothing happens after clicking on the option, I would suggest you to follow the steps
    mention below.



    Method 1:





    If you are using a specific browser then you can try using any other browser and see if you are able to change the Date of Birth. You can try using Internet Explorer/Edge to access the webpage. Follow the steps below to open Internet
    Explorer/Edge.



    1. Click on the Search
      Bar on the Taskbar.
    2. Now type Internet
      Explorer/Edge and click on it to open.


    You can also try accessing the webpage in private browsing and see if you are able to change the Date of Birth. To access private browsing in Microsoft Edge/Internet Explorer press
    Ctrl + Shift + P keys together.



    Method 2:



    Try clearing the Cache/Cookies of the browser and see if that helps. Kindly follow the steps to clear Cookies.



    Clear Cookies in Microsoft Edge.



    1. Open Microsoft Edge and go to
      Settings and more > Settings > Privacy & security.
    2. Under Clear browsing data, select
      Choose what to clear.
    3. Select the Cookies and saved website data check box and then select
      Clear.


    Clear Cookies in Internet Explorer.



    1. Press Windows key + R. This will open
      Run. Alternatively, you can go to Start and search for
      Run.
    2. In Run dialog box, type
      inetcpl.cpl       and hit enter.
    3. Under Browsing
      history click on Delete.
    4. Check the box next to
      Temporary       Internet files and
      website files and Cookies
      and       website data.
    5. Click on Delete.
    6. Now click on Apply and
      OK.


    If the issue persists, please get back to us with the details of the troubleshooting steps to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Dec 12, 2024 at 10:51 AM
    #3
  4. JUNAID_A
    Junaid_A Win User

    Date of birth issue in Microsoft Account.

    Wrong date of birth entered on set up.

    Hi Martyn,

    Thank you for writing to Microsoft Community Forums.

    To have a better clarity on the issue and guide you accordingly, kindly help us with following information.

    • When you say ‘Age/date of birth question on setup’, are you talking about the age/date of birth information requested while setting up a Microsoft account?

    If you’re talking about the date of birth associated with your Microsoft account, you may try the steps listed in the article
    How to change a birthdate on a Microsoft account, to change the same.

    Let us know how it goes.

    Regards,
     
    Junaid_A, Dec 12, 2024 at 10:51 AM
    #4
Thema:

Date of birth issue in Microsoft Account.

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