Windows 10: Custom paper size does not appear in printer selection

Custom sizes are not showing when I try to send a print

:)

 

Custom-Sized Form Created in Printer Driver Properties Not Displaying as a Selectable Paper Size in Excel (Office 365)

Hi,

Thank you for writing to Microsoft Community Forums.

While Word offers the flexibility to create custom paper size through Page setup menu, Excel doesn't offer this flexibility to create through Excel easily. You will have to create the custom size in a particular printer (if
that printer supports custom size) and while printing through Excel, you will have to select this custom size. Sometimes you will not be able to choose the custom size as page sizes available are defined by the printer driver. Please let us know the make and
model number of your printer.



Also, make sure that you have the latest drivers. Now if you printer drivers support the size you are trying to print, please follow the steps mentioned below:

1. Open a spread sheet that you are trying to print and press Ctrl key + P (to print).
   
2. Then Click on Page Setup.
   
3. Then click on Sheet and then on Options.
   
4. Then click on Advanced and check if you are able to choose the size under Paper/Output.
   

For more information on this, you can refer to article:
Change page size, paper size, or page orientation



Hope this Helps.

 

HP 400 Laser Printer-duplex and paper size errors

Hi Norma,

My name is Erik. I'm an Independent Advisor and I'll be glad to help you today.

Kind ly see this link for HP-supported paper size:

https://support.hp.com/ph-en/document/c03303423

Try this following steps to fix the issue

Step 1: Adjust the paper size setting

Check the paper size setting to make sure it matches the paper you want to print.

1. In the program, you want to print from, click File, and then click Print.

2. Make sure your printer is in the Name or Printers drop-down list box, and then click Properties, Printer Properties or Preferences, depending on the program options.

3. Click the Paper/Quality tab.

4. Click Advanced, if necessary, and then click Paper Size.

5. Select the paper size that matches the size and type of paper loaded in the printer tray, and then click OK. If there are no matching paper sizes, select the size from the list that is closest to the size of the paper loaded in the tray.

6. Click OK, and then try to print.

If the error message persists, continue to the next step.

Step 2: Check the paper source setting

Remove and reload the paper in the input trays, and then check the paper source setting.

1. Remove all the paper from all the printer input trays.

2. Reload the paper, and then adjust the paper width guides so they gently rest against the edge of the paper stack.

3. In the program, you want to print from, click File, and then click Print.

4. Make sure your printer is in the Name or Printers drop-down list box, and then click Properties, Printer Properties or Preferences, depending on the program options.

5. Click the Paper/Quality tab, and then click Paper Source to select the correct tray.

6. Click OK, and then try to print.

If the error message persists, continue to the next step.

Reset the printer to clear any hardware issues or error states.

1. With the printer turned on, disconnect the power cord from the rear of the printer.

2. Unplug the power cord from the wall outlet.

3. Wait a minimum of 60 seconds.

4. Plug the power cord back into the wall outlet.

5. Reconnect the power cord to the rear of the printer.

6. Turn on the printer.

7. Wait until the printer is idle and silent before you continue.

I hope this helps! Please let me know if you have any further concerns.

Regards,

Erik

Independent Advisor

 

Custom Paper Size

I am not able to print 24" x 36" to from my HP windows 10 laptop to my wide format printer. The printer has the capability and the correct paper size installed. I created a custom paper form to that size. But the custom size does not show up as an option
when I go to print. I used to be able print that size just fine but all of a sudden it stopped allowing me to. Any help is much appreciated.