Windows 10: Credentials could not be verified. Something went wrong. Status: 0xc000006d. Substatus:...

So I tried setting up my pin again, and I don’t know how to log in using password. I feel like I’ve tried everything, and I don’t know what to do.

:)

 

Cannot enter PIN on Windows computer, error message: (status: 0xc000006d, substatus: 0x0)

When I try to login to my computer using my pin, it gives me a message saying, "Something went wrong and your pin isn't available (status: 0xc000006d, substatus: 0x0). Click to set up your PIN again." When I click to set it up PIN, it says "The User Profile
Service service failed the sign-in. User profile cannot be loaded." When I click OK, it just goes back to the lock screen and the process starts over again. I cannot reset the password or create a new account.

 

Credential Guard lab companion

Source: Credential Guard lab companion Datacenter and Private Cloud Security Blog


See also:

• Enable or Disable Credential Guard in Windows 10 Windows 10 Security System Tutorials
• Verify if Credential Guard is Enabled or Disabled in Windows 10 Windows 10 Security System Tutorials

 

Error: "Click here to enter your most recent credential. Your Microsoft account needs you to sign in again" on Windows 10

Hi Irish,

Do not worry we will help you with this issue.

I suggest you to follow the below steps and check if it helps.

Step 1: I suggest you disable the third-party anti-virus software.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If
you have to temporarily disable it to install other software, you should re-enable it as soon as you are done. If you are connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

If the issue persists, I suggest you to uninstall the third-party anti-virus software.

Step 2: Change the settings in Windows Credentials.

• Press Windows + X, click on Control Panel.
• Click on the Credential Manager icon.
• Select Windows Credentials at the top right in Credential Manager.
• Under the Generic Credentials section, look for the listed
  MicrosoftAccount:user= (Email address) credential for your Microsoft account.
• Expand open the MicrosoftAccount:user=(Email address)
  credential for your Microsoft account, and click/tap on Remove.
• Click on Yes to confirm.
• Sign out from the current user account, sign in and check with the status of this issue.

Hope it helps. Get back to us with an updated status of verifying the user account credentials for further assistance.

Thank you.