Windows 10: Credentials account is no longer active

Connie 3012 · Dec 19, 2019

Outlook is telling me my credentials are out of date, but the account it wants me to logon to is no longer active. How do I change the account? I have deleted it from my Windows accounts, but it still shows up here. Thanks!

:)

Deepika Gowda · Dec 19, 2019

Error: "Click here to enter your most recent credential. Your Microsoft account needs you to sign in again" on Windows 10

Hi Irish,

Do not worry we will help you with this issue.

I suggest you to follow the below steps and check if it helps.

Step 1: I suggest you disable the third-party anti-virus software.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If
you have to temporarily disable it to install other software, you should re-enable it as soon as you are done. If you are connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

If the issue persists, I suggest you to uninstall the third-party anti-virus software.

Step 2: Change the settings in Windows Credentials.

Press Windows + X, click on Control Panel.

Click on the Credential Manager icon.

Select Windows Credentials at the top right in Credential Manager.

Under the Generic Credentials section, look for the listed
MicrosoftAccount:user= (Email address) credential for your Microsoft account.

Expand open the MicrosoftAccount:user=(Email address)
credential for your Microsoft account, and click/tap on Remove.

Click on Yes to confirm.

Sign out from the current user account, sign in and check with the status of this issue.

Hope it helps. Get back to us with an updated status of verifying the user account credentials for further assistance.

Thank you.

Vesao · Dec 19, 2019

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:
Press WIN + X keys and click Command Prompt (Admin) from the menu.
Type the following command and press Enter. Replace test with the name of your sister's account. Code:
Code:
net user test /del

Brink · Dec 19, 2019

Credential Guard lab companion

If you have heard about Credential Guard in Windows Server 2016 (and in Windows 10), but do not have an environment to try it out, here is a lab environment we built for you to play.

Lab access

The link will lead you to a sign up page, after that, you will see the following labs listed for Windows Server 2016:

Windows Server 2016 labs

There are 3 exercises in the “Implementing Breach Resistance Security in Windows Server 2016”:

Credential Guard

Remote Credential Guard

Device Guard

This blogpost will walk you through the Credential Guard lab details.

After click on the link of Breach Resistance lab, you be required to sign in and then you can launch the lab:

Sign-in

Launch page

It takes a few minutes to create the VMs, and once it has done, you will see the following machines prepared:

Initialize

DC: domain controller, which is not used for this exercise.

SRV01 and SRV02: both are Windows Server 2016, and used for the lab exercise.

Lab exercise – Explained

The steps are listed in the Content section:

Content

This lab is structured to cover the following in sequence:

Understand how attackers can use the hash in memory to gain access to domain controllers

Configure Credential Guard

Verify the hash in memory is protected using Credential Guard

You can follow the steps listed under the content section to complete the lab, the intent of the blog, is to break the procedures into groups, to help you understand the exercise better.

Prep the hash

Lsass.exe is the process which handles user logon, it stores the user credential information in its memory. The memory is cleared when the machine starts up. In this lab environment, all the virtual machines start at the time lab launches, when you logon to the machine, you will only have the logon user credential information in memory. In order to demonstrate an attacker gaining user access using other account’s hash, the first part of the lab is to simulate a server which has been running for a while, different users had remotely or locally connected to it, therefore, lsass memory stored many different user credential information.
This is accomplished by step 1-8.

Retrieving credential hash

Mimikatz is a popular tool for retrieving lsass memory information. The tool has been copied to the lab machines, step 9-13 walk you through the process of dumping lsass memory using Mimikatz.

Pass the Hash

Pass the hash is a hacking technique that allows an attacker to authenticate by using the underlying NTLM, instead of specifying the user password. In step 14 to 24, you will extract LabAdmin hash from lsass using Mimikatz, and use the hash to open a PowerShell console, and perform a couple of operations using the LabAdmin privilege:

Add a user to the domain admin group

Open remote PowerShell connection to a domain controller

Both operations could not be performed by the logon user. But using the hash of the LabAdmin, an attacker will be able to do it using the information retrieve from Lsass memory.

Configure and verify Credential Guard

Step 25 to 36 illustrate the steps to configure credential guard, then verify its status using msinfo32.exe and PowerShell.

Step 37 to 43 goes further to use Mimikatz to show the hash in Lsass is now encrypted using Credential Guard.

More info

The exercise illustrated the benefit of Credential Guard in Windows Server 2016 as well as Windows 10. For more information, you can find here.
Click to expand...

Source: Credential Guard lab companion Datacenter and Private Cloud Security Blog

See also:

Enable or Disable Credential Guard in Windows 10 Windows 10 Security System Tutorials

Verify if Credential Guard is Enabled or Disabled in Windows 10 Windows 10 Security System Tutorials

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