Windows 10: "Create a pin" failure: "Oops, something went wrong..."

My son has bought for me a laptop and Office, less than a month ago.It works Ok , but I am not able to create a pin. I have understood that this failure has further bad implicationsAfter "Sign in" I get the "Create a pin" page, but clicking on "Next" I get "Oops, something went wrong..." At the Laptop firm support, they were not able to solve the problem and told me to ask at Microsoft. Microsoft do help Windows buyers ? Could someone help me ?

:)

 

pin" instead of a password,"oops, something went wrong" and the same error code 0x000----

Every time I attempt to use a "pin" instead of a password, the computer locks up and I get a "oops, something went wrong" and the same error code 0x000----

OT:

Pin issue

 

Can't create pin for login. Pin stopped working

Hi Kevin,

To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

• Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
• Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
• Go back to settings, accounts, sign in options.
• Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

Let us know how it goes.

 

Win10/HP Pavillion - PIN "unavailable"

Using Win10 on an HP Pavillion Gaming Laptop

PIN went away. Now when I go into create a PIN I get "Something went wrong. Try again later". The step prior is: Start.>Settings>Accounts>Sign in Options>Windows Hello PIN and it reads "This options is currently unavailable - click to learn more". I
followed the steps suggested, but they don't work

Suggestions?.