Windows 10: Could RADAR_PRE_LEAK_64 be the root cause of PC Freezing?

For a few months now I've been dealing with constant issues of my PC locking up and freezing and the only way to fix it is to restart my pc via the power button. It consistently happens when I leave my PC unattended for even a few minutes, though it does occasionally happen while I'm doing things on my pc. I've had times where it's gone 3 or 4 days straight without locking up, but I've also had times where it's frozen multiple times in the span of 24 hours. At first, me and my family thought that it could be Wallpaper Engine causing this issue since this seems to be a common issue among users

:)

 

RADAR_PRE_LEAK_64 causing problems with games

So according to Bethesda, the creators of Fallout 4, This RADAR_PRE_LEAK_64 Has been causing major issues regarding my game, I try to start it up, and when it reaches the main menu, the game just turns itself off. They checked my DxDiag file, and
my msInfo File, and in the MsInfo file i believe, they found this problem.

so. is there anybody who knows why it's doing this? and if there is a solution to said problem?

 

freeze

Hi Andrew,

Motherboard or HDD could be the cause of this issue. To diagnose the root cause, we suggest that you follow the steps provided in this

article. This article will give you steps to improve PC performance on your Windows 10. If performance issue still occurs, we suggest that you contact your manufacturer to check your hardware.

Let us know the result if you need further assistance.

 

PC freezes while using mouse

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that the mouse freezes when you try to use it on the PC. For further clarity on the issue, please respond to the questions below.

1. Are you aware of any changes made to the PC?
   
2. Which build version of Windows 10 are you using currently?
   
3. How is the mouse connected to the PC?
   
4. What is the make and model of the PC?
   

I would suggest you to follow the steps mentioned below and see if that helps.



Method 1:



Perform a Clean Boot on the PC and see if the mouse still freezes. Refer the article

How to perform a clean boot in Windows



Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on
the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



If the mouse does not freezes after performing Clean Boot, then please refer the section
How to determine what is causing the problem after you do a clean boot
to identify the root cause of the issue.



Note:
Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.



Method 2:



Try updating the Display Drivers and see if that helps. Refer the article

Update drivers in Windows 10



If the issue persists, please get back to us with the details of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator