Windows 10: Constant crashes&BSODs on MS Surface Pro 3: DRIVER_POWER_STATE_FAILURE

Discus and support Constant crashes&BSODs on MS Surface Pro 3: DRIVER_POWER_STATE_FAILURE in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been using my Surface Pro 3 now for >3 days and through numerous meetings and also reading and surfing a lot on it while running on battery and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by mmo, Jan 5, 2016.

  1. MMO
    mmo Win User

    Constant crashes&BSODs on MS Surface Pro 3: DRIVER_POWER_STATE_FAILURE


    I have been using my Surface Pro 3 now for >3 days and through numerous meetings and also reading and surfing a lot on it while running on battery and didn't have to witness a single BSOD any more, so I dare to declare this issue as being resolved. *Dinesh
    Thanks a lot to lifetec for pointing me into the right direction! Without your help I would have had to reinstall my system and to waste countless hours. HIGHLY appreciated! I owe you! *cake

    Cheers,
    Michael
     
  2. lifetec Win User

    Great to hear.
    Please could you set the thread to solved.
     
    lifetec, Jan 20, 2016
    #17
  3. bat400 Win User
    This also solved a similar set of problems for me (restarts hanging, shut down hanging, first ever BSOD on my Surface Pro 3 with DRIVER_POWER_STATE_FAILURE). I found I couldn't uninstall the pen settings driver without the power lead attached to the surface.

    Thanks to both of you for persevering with this one!

    Al
     
    bat400, Jan 23, 2016
    #18
  4. Constant crashes&BSODs on MS Surface Pro 3: DRIVER_POWER_STATE_FAILURE

    I'm sorry, I looked through the posts and followed the instructions, uninstalled surface pen and surface pen settings in device manager, re-booted and then installed the SurfacePro3_Win10_151026_2.msi file as listed on the first page and the driver for surface pen is still showing: Attachment 61084

    What am I missing? Did I install the incorrect driver package?
     
    mookieperez, Jan 26, 2016
    #19
  5. MMO
    mmo Win User
    I had to uninstall the Surface Pen Entry under Bluetooth and two more under Human Interface Device (Surface Pen and Surface Pen Settings). The last one gave me a hard time as it refused to uninstall (would hang forever). I tried all in all probably >10 times (several time as first thing after a system reboot) and finally it was gone. After that another reboot (to verify that none of the above re-appeared "spontaneously") and only then I re-installed the latter two from the SP3 drive package.
    That did the trick for me and since then I have no more issues with the pen (except that it is now running out of battery and it is difficult to get a AAAA battery here in Switzerland. I had to *order* one! But that's a different story...).

    YMMV...

    Good luck!
     
Thema:

Constant crashes&BSODs on MS Surface Pro 3: DRIVER_POWER_STATE_FAILURE

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