Windows 10: Connected to bluetooth cannot hear music when on call

Discus and support Connected to bluetooth cannot hear music when on call in Windows 10 Software and Apps to solve the problem; Hey Team,I am using Windows 11 on my Acer laptop. While I am connected to my bluetooth device, and I am on a call as well as I am trying to play music,... Discussion in 'Windows 10 Software and Apps' started by Swadhaa Deb Roy, Dec 10, 2024.

  1. SWADHAA DEB ROY
    Swadhaa Deb Roy Win User

    Connected to bluetooth cannot hear music when on call


    Hey Team,I am using Windows 11 on my Acer laptop. While I am connected to my bluetooth device, and I am on a call as well as I am trying to play music, I can only hear the lyrics of the music and not the actual instruments or background music for a song.I tried to toggle off the settings of handsfree telephony, as suggested here.https://answers.microsoft.com/en-us/windows/forum/all/when-im-on-a-call-and-while-using-my-bluetooth/d5bcb16d-18ce-4930-84b7-17e9c008b5fdHowever, the issue persists. It is quite frustrating especially when I am trying to view/or share content using my earphones on a ca

    :)
     
    Swadhaa Deb Roy, Dec 10, 2024
    #1
  2. MISTERED
    MisterEd Win User

    Advice on how to connect Win 10 Desktop to Bluetooth Hearing Aids

    I think there is some confusion here. Bluetooth is not enough. Years ago Apple developed certain Bluetooth technology for their iOS platform to link with hearing aids. Hearing aids that work with this have Made for iPhone in their specifications. My hearing aids have this designation. Google has been slow at adapting to this but in 2019 as of Android 10 it now supports hearing aids. It appears that hearing aids manufacturers have been slow to develop hearing aids that are Made For All Phone devices so if you want that capability you are going to have to do some research before you buy new hearing aids.
    Bluetooth hearing aids Bluetooth hearing aids: Everything you need to know
    Made For Android Hearing Aids Made For Android Hearing Aids, The Types & The Brands
     
    MisterEd, Dec 10, 2024
    #2
  3. MURALIDHAR_G
    Muralidhar_G Win User
    How to connect Bluetooth Hearing Aids on Windows 10 computer?

    Hi,



    Thank you for writing to Microsoft Community Forums.



    What is the make and model of the Bluetooth hearing aid?



    Yes, you can use your Bluetooth hearing aids as an Output device, if the device is compatible with Windows 10. I will suggest you with the steps to set Bluetooth hearing aid as the default playback device.



    Before setting your hearing aid as the default device, it is required to configure the Bluetooth device. Please refer this article
    Connect a Bluetooth device
    to connect a Bluetooth device and go ahead with the below suggested steps.



    1. Click on Start, type in Control Panel.

    2. In Control panel, click on Hardware and Sound.

    3. Under Sound, click Manage audio devices.

    4. In the Sound box, click the Playback tab, select the Bluetooth Hearing aid, click
    Set Default, and then click OK.



    You can also refer the article from HP regarding
    how to connect a Bluetooth Device on Windows computer    .



    Hope it helps.





    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Dec 10, 2024
    #3
  4. NAVYLCDR
    NavyLCDR Win User

    Connected to bluetooth cannot hear music when on call

    Advice on how to connect Win 10 Desktop to Bluetooth Hearing Aids

    On your Windows PC we need to see the Bluetooth screen. On your phone it looks like you have paired (Stanley's Right Aid), but you need to set it as a music or sound device. I don't know how to do that on iPhone.
    Connected to bluetooth cannot hear music when on call 389735d1682366740t-advice-how-connect-win-10-desktop-bluetooth-hearing-aids-capture4a.jpg

    Connected to bluetooth cannot hear music when on call 389736d1682366913t-advice-how-connect-win-10-desktop-bluetooth-hearing-aids-capture4b.jpg
     
    NavyLCDR, Dec 10, 2024
    #4
Thema:

Connected to bluetooth cannot hear music when on call

Loading...

  1. Connected to bluetooth cannot hear music when on call - Similar Threads - Connected bluetooth cannot

  2. Connected to bluetooth cannot hear music when on call

    in Windows 10 Gaming
    Connected to bluetooth cannot hear music when on call: Hey Team,I am using Windows 11 on my Acer laptop. While I am connected to my bluetooth device, and I am on a call as well as I am trying to play music, I can only hear the lyrics of the music and not the actual instruments or background music for a song.I tried to toggle off...

  3. Cannot Hear Music while in zoom call

    in Windows 10 Gaming
    Cannot Hear Music while in zoom call: This is pretty similar to a question that was answered here, but i'm specifically having issue with music playing on my computer being extremely muffled when I listen to it in a zoom call.Is it perhaps a default zoom setting?...

  4. Cannot Hear Music while in zoom call

    in Windows 10 Software and Apps
    Cannot Hear Music while in zoom call: This is pretty similar to a question that was answered here, but i'm specifically having issue with music playing on my computer being extremely muffled when I listen to it in a zoom call.Is it perhaps a default zoom setting?...

  5. Bluetooth earphone cannot hear music when I connect my laptop windows 10

    in Windows 10 Software and Apps
    Bluetooth earphone cannot hear music when I connect my laptop windows 10: Hi,I bought a new pair of JBL wave100 TWS bluetooth earphone. I can use it with my phone without any problem. However, when I try to use it with my laptop, I cannot hear any voice. It connects well with my computer but there is no sound. I tried to delete and reinstall...

  6. Bluetooth earphone cannot hear music when I connect my laptop windows 10

    in Windows 10 Drivers and Hardware
    Bluetooth earphone cannot hear music when I connect my laptop windows 10: Hi,I bought a new pair of JBL wave100 TWS bluetooth earphone. I can use it with my phone without any problem. However, when I try to use it with my laptop, I cannot hear any voice. It connects well with my computer but there is no sound. I tried to delete and reinstall...

  7. Bluetooth earphone cannot hear music when I connect my laptop windows 10

    in Windows 10 Gaming
    Bluetooth earphone cannot hear music when I connect my laptop windows 10: Hi,I bought a new pair of JBL wave100 TWS bluetooth earphone. I can use it with my phone without any problem. However, when I try to use it with my laptop, I cannot hear any voice. It connects well with my computer but there is no sound. I tried to delete and reinstall...

  8. Bluetooth: Cannot connect Oticon opn hearing aids to W10

    in Windows 10 Drivers and Hardware
    Bluetooth: Cannot connect Oticon opn hearing aids to W10: Cannot connect Oticon model: opn hearing aids to W10 via Bluetooth. https://answers.microsoft.com/en-us/windows/forum/all/bluetooth-cannot-connect-oticon-opn-hearing-aids/121fb26c-af2e-4926-a323-9ae0b0fec55b

  9. hearing aid bluetooth connection

    in Windows 10 Customization
    hearing aid bluetooth connection: can i turn off my laptop speakers while using the blue tooth connection on my hearing aids https://answers.microsoft.com/en-us/windows/forum/all/hearing-aid-bluetooth-connection/ca87426d-bcab-484e-922f-f399d8bde61b

  10. Bluetooth music connection

    in Windows 10 Drivers and Hardware
    Bluetooth music connection: After my WIndows 10 OS updated to build 17763.194, my bluetooth headset only connects to voice and not to voice and music. Thus I can't hear anything from the headset :( Prior to this update, the bluetooth headset worked great. I have tried rebooting the computer,...