Windows 10: Conextant SmartAudio not working

I installed a Windows 10 update last night and now I cannot hear anything on my computer.I've tried reinstalling the Conextant SmartAudio driver, which hasn't worked. For some reason, different versions of this driver appear under Device Manager > Audio inputs and outputs and Device Manager > Sound, video and game controllers - these are versions 10.0.19041.1 and 8.65.176.1, respectively. I don't have the option to "roll back" either driver.When I connect to my wireless headphones via Bluetooth, it's only connecting to voice.Anyone know what's causing this issue and how can I fix it

:)

 

On Windows 10 how to get rid of "Failed to initialize SmartAudio" notice.

Hi Joseph,

Thank you for posting on Microsoft Community. We will assist you in resolving the issue.

Before assisting further, have you installed SmartAudio application on your PC?

Method 1:If you have installed
SmartAudio on the PC and the software or program is not updated, there are chances you might be getting this at the startup as an error message.

Update the SmartAudio drivers by following the steps below:

• Press Windows key + X and click on Device Manager.
• Expand Sound, video and game controller option.
• Right click on the SmartAudio driver and select
  Update option.
• Restart the computer to reinstall the driver automatically and check if the changes are effective.

Method 2: If the issue persist, I suggest you to perform
Clean boot by following the steps from the link below and check if the issue is resolved.



Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue.



You can open the system configuration window in Windows 10:



Step 1: Using
run command.

• Press Windows Key + R keys on the Keyboard.
• Type msconfig.msc and press Enter.

Step 2: Using
Cortana.

• Press Windows icon key on the keyboard and type
  msconfig.
• Select the top most search result.

Follow the steps from 3 under How to perform a clean boot
for Windows 8.1 and Windows 8 from the link below (The steps for clean boot suggested in the link below for
Windows 8/8.1 is applicable for Windows 10 as well):

https://support.microsoft.com/en-us/kb/929135



Disclaimer: Start the computer in normal mode refer the section,
How to reset the computer to start normally after clean boot troubleshooting
from the link above.



Write back to us with the status of the issue on the same post for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

SmartAudio - Needed?

Thank for the follow-up....

Ran the download link however the same dialogue box continues to appear....

SmartAudio

Failed to Create Conexant Audio Factory - The SmartAudio will now exit.

Note: Audio is functional for video and music files and downloads.

Why does it continue to appear?

Is it harmful?

If harmful what do you recommend as next step.

Thanks....Paul

 

Error: Smart Audio about Conextant issues after upgrading to Windows 10

Hi Daniellel,

I regret for the inconvenience you are facing issues with accessing the sound on your device. We will help you with this issue.

Let us know if you have you tried to install the drivers for Windows 10 operating system?

This issue may arise due to change in the audio settings.
I suggest you to follow the below steps and check if that helps to resolve the issue.

Make sure if the below options are enabled on your device before proceeding.

• 
  Go to Start, enter Sound, and select Sound Control Panel from the list of results.
  
• 
  Choose Recording tab and check if you see Stereo mix option. If the Stereo mix option is present, Right click and select Properties.
  
• 
  From the properties window, select Listening Tab, you will see Playback through this device and choose default playback device.
  

Also, try to update Smart Audio Conextant drivers and check if it helps.

Hope it helps. Update the status of this issue for further assistance.

Thank you.