Windows 10: Computer turning itself off and closing all windows instead of going to sleep despite...

subject. this issue only started a few days ago and is extremely frustrating. at this point i'm just setting everything to never which seems extremely power inefficient love how the power options are the meaningless "recommended," "better," and "best." these words MEAN NOTHING. i don't want to go to the bathroom with an open unsaved document only to come back and have to turn on my computer and lose any progress.

:)

 

Computer turning off instead of going to sleep

Hi, so I've been having an issue for a few weeks now where when my computer should be going to sleep (both manually and by going idle), it instead just shuts down. Here is a post I had made on Reddit describing the issue (between the dotted lines):

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So for the past week or so, whenever I put my computer to sleep manually or when it goes to sleep for being idle based on my power settings, it just turns off completely instead of going to sleep.

I've tried Googling this and most sites offer "solutions" to try, such as this page: Computer Shuts Down When Put to Sleep: 5 Ways to Fix it . Most of these pages suggest that a main culprit for this is that the Intel Management Engine Interface needs to be updated in Device Manager. However, I have an AMD processor and this IMEI is not there.

I've tried pretty much any solution I can find on these sites, including:

• Checking my Power Settings; settings are set to Screen turn off after 15 minutes and Sleep after 30 minutes.
  
• Update IMEI; as mentioned, I do not have this option.
  
• Make sure Power Saving mode is enabled in BIOS; I looked in my BIOS and could not find this option anywhere. Here's all the Power options supposedly in my BIOS: imgur.com (there was one more called Package Power Limit Control set to Auto)
  
• Run the Windows Power troubleshooter; This didn't have any results.
  
• Run Power Efficiency Diagnostics Report in Command Prompt; This scan report did say there were some issues with 'USB Suspend:USB Device not Entering Selective Suspend' but it specifically states "Note that this issue will not prevent the system from sleeping."
  

Not really sure what else to do here. If anyone has any suggestions, it would be appreciated. System specs:

OS: Windows 10

Processor: AMD Ryzen 5 5600X

GPU: NVIDIA GeForce GTX 1060

Mobo: ASUS Tuf Gaming X570-Plus

-------------------------------------------------------------------------------- (end Reddit post)

The only response I got was someone telling me to open Command Prompt and type in powercfg –restoredefaultschemes , and gave me a webpage with other powercfg commands. I ran powercfg –restoredefaultschemes and it solved the issue... for about a week. It has since started going it again. I've ran the command again and its not helping. Sometimes it goes to sleep but most times it shuts down.

I looked at some of the other powercfg commands and I ran /systempowerreport to see if it would tell me anything. I've attached screenshots because it's a little beyond my knowledge of what to make of this report. As you can see, sometimes instead of going into Sleep, there is an 'Abnormal Shutdown'. I looked in the report at each of the Abnormal Shutdowns but I don't know what it means. The number next to "SystemSleepTransitionsToOn" is is "1" or "3" for most of them, "27" for one of them.

Anyone have any ideas what could be going on?

Thanks!

 

Computer shuts down instead of going to sleep or hibernate

Good afternoon,

My pc shuts down instead of going to sleep. When I press the on/off button, the sleepbutton, close the lid, or click on 'sleep' in the startmenu, my computer "pretends" going to sleep: the ledlight on the case is blinking, as if the system is sleeping.

But, when I want to wake up the computer, it does not wake up, but it restarts. All applications are closed, unsaved work is vanished, et cetera...

The problem is there: 'fast boot' enabeled or not.

The problem has arrived just a couple of days ago, just after a windows upgrade

(which it does without my approval)

What I have already tried (and failed):

• energy management to standard settings
• Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support
• Redirecting

Who will help me?

Sincerely,

Brecht

System configuration:

Asus N551jk

Intel Core I7

Gefore GTX 850m

Windows 10

 

Computer Shuts Down Instead of Going to Sleep

I have an ASUS Q550LF laptop running Windows 10, 64 bit. Instead of going to sleep, it shuts down. This happens whether I close the lid, let it idle for a while, or select sleep from the shutdown menu options. I've looked up the issue, and it seems to be
fairly common, but none of the solutions I've found have worked.

Things I've tried:

• Changing the values in Power Options
• Updating my IMEI driver
• Disabling my IMEI driver
• Checking the BIOS to make sure Power Saving mode is enabled

Solutions I've seen that I can't do:

• Roll back the IMEI driver to a previous version - I don't have a previous version of the driver to roll back to, and I can't seem to find one online, so I can't do that
• Uncheck the 'Allow the computer to turn off this device to save power' option in the Power Management tab of IMEI Properties - This tab doesn't exist for me

I'd greatly appreciate any help.