Windows 10: Computer suddenly black screens with no BSOD, WHEA on event viewer

Discus and support Computer suddenly black screens with no BSOD, WHEA on event viewer in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I have been experiencing black screens rarely with WHEA showing up on event viewer.here is a link to the dmp file that might be... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ZuiKeisler, Mar 7, 2022.

  1. Computer suddenly black screens with no BSOD, WHEA on event viewer


    Hello, I have been experiencing black screens rarely with WHEA showing up on event viewer.here is a link to the dmp file that might be useful:https://drive.google.com/file/d/16_ajlUKc2ogebk4cPY3DdrNTgv-aKAY1/view?usp=sharingAlready Tried:Updating MOBOStress testing all the partsChecking DriversI can send more dump files if ever needed, thanks in advance!!PC Specs:Ryzen 5 2600B450M-A Pro Max mobo16gb 3200 MHz Ram 650w PSUAsus ROG strix RTX 2060128GB SSD1TB HDD

    :)
     
    ZuiKeisler, Mar 7, 2022
    #1

  2. Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Mar 7, 2022
    #2
  3. Chakri_76 Win User
    Whea logger event id 1 level 2

    My system was shutdown suddenly.

    When i saw the event viewer the following error was shown.

    Whea-Logger

    Event Id 1

    Level 2.

    The link for the event:

    whea logger.evtx

    Please go through it and help me.
     
    Chakri_76, Mar 7, 2022
    #3
  4. *Sunny* Win User

    Computer suddenly black screens with no BSOD, WHEA on event viewer

    WHEA-Logger event ID 17, Windows 10

    Hi ThofikhAhamad,

    Thanks for your reply. I completed the steps in Method 1. Here are the results:

    (step 5a) - Windows Resource Protection did not find any integrity violations.

    (steps 5b and 5c) - No component store corruption detected. The operation completed successfully.

    (step 5d) - The restore operation completed successfully. The operation completed successfully.

    The issue was not resolved, so I restarted the computer. Then I checked Windows Update. It said "Your device is up to date. Available updates will be downloaded and installed automatically."

    I'm still getting the WHEA-Logger entries in the event viewer. I've had 25 of them in the last 15 minutes. Do you have any other suggestions?

    Thanks again,
     
    *Sunny*, Mar 7, 2022
    #4
Thema:

Computer suddenly black screens with no BSOD, WHEA on event viewer

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