Windows 10: Computer stuck in a black screen after I tried to factory reset

Discus and support Computer stuck in a black screen after I tried to factory reset in Windows 10 Software and Apps to solve the problem; My computer been having a LOT of bios issues, so I tried to factory reset it yesterday. I left it when I saw it at getting ready - 30% but when I came... Discussion in 'Windows 10 Software and Apps' started by andres cabrera3, Aug 27, 2023.

  1. Computer stuck in a black screen after I tried to factory reset


    My computer been having a LOT of bios issues, so I tried to factory reset it yesterday. I left it when I saw it at getting ready - 30% but when I came back it was at a black screen, with my keyboard and mouse turned off, but my pc was running and my microphone was getting power. I left it like that, since I was going to bed, and I woke up and it’s still like that. What do I do? Someone please help

    :)
     
    andres cabrera3, Aug 27, 2023
    #1

  2. Black screen after trying to reset back to factory settings. (Windows 10)

    Hi Simen,



    I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



    This issue might occur if there is change in system settings or display driver is corrupt.



    I suggest you to follow the steps below to



    To assist you better, please provide us the information below:

    • When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
    • Are you able to see Windows 10 logo when you switch on the computer?

    I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

    Troubleshooting black or blank screens in Windows - Microsoft Support

    Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Aug 27, 2023
    #2
  3. swat354 Win User
    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Aug 27, 2023
    #3
  4. Computer stuck in a black screen after I tried to factory reset

    Windows 10 - Resetting normally up to 25% and then Black screen.

    Hi Maki,



    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



    This issue might occur if there is change in system settings.



    To assist you to better, please provided us the information below:

    • When you say that "it needs more time or it stuck somehow", what is the current status of the issue? Is the computer still stuck at black screen or in process of resetting the computer?


    If the computer in process of resetting, then I suggest you to wait for some time.



    I suggest you to refer to the suggestion provided in the Microsoft Help Article about black screen issues and check if it helps.

    Troubleshooting black or blank screens in Windows - Microsoft Support

    Please get back to us with an update on issue with black screen, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Aug 27, 2023
    #4
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Computer stuck in a black screen after I tried to factory reset

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