Windows 10: Computer freezing while playing games - Kernel Power 41 63

Discus and support Computer freezing while playing games - Kernel Power 41 63 in Windows 10 Gaming to solve the problem; Hey, I built my pc around 4 months ago and have had a lot of issues with it, first it was blue screens which I eventually got fixed but now it just... Discussion in 'Windows 10 Gaming' started by Jasper_635, Feb 23, 2023.

  1. Computer freezing while playing games - Kernel Power 41 63


    Hey, I built my pc around 4 months ago and have had a lot of issues with it, first it was blue screens which I eventually got fixed but now it just randomly freezes every ~3 days when I'm playing a game. I already ran Heaven Benchmark and everything is doing just fine and I don't know what's causing this. Could anyone provide me any help?Specs :Operating Sys: Windows 10 HomeCPU: Ryzen 7 5800xRAM: 4x8gb Corsair Vengeance RGB 3600mhz Running at 3200mhz because that was the issue last timeMotherboard: B550 TomohawkGPU: RTX 3080 Suprim XStorage: 1TB Samsung 970 Evo m.2, 1TB HDD Unknown brandPS

    :)
     
    Jasper_635, Feb 23, 2023
    #1

  2. Critical Kernel Power 41 (63): Black screen, restart when playing game

    Kernel Power 41 63

    Computer turns black and automatically restarts when playing high demanding games, no BSOD, not overclocked.

    Games that have crashed:

    • Far Cry 4
    • The Division
    • Fortnite
    • Overwatch
    • Counter Strike GO
    • Last Man Standing

    Specs:

    • Cooler master 550w PSU
    • RX 470 4gb
    • Pentium g4560
    • Asrock MATX b250m MOBO
    • 2x 4gb rip jaws RAM
    • WD 1tb HDD
    • Gammamax 300 CPU Cooler

    OS: Windows 10

    I built the PC myself, errors started when playing high demanding games for the first time. Ran stress tests when first built, prime95 and heaven whilst logging temps for 8 hours, no crashes or high temps (max cup temp 54 C, max gpu temp 76 C). However, when playing games, within an hour, computer crashes (always kernel 41 63). I sent the PC to the outlet where I purchased the parts from, they had their own technicians run tests on all the parts. Initially, they found a fault with the PSU, which was at that time a 500w EVGA bronze. They replaced it with a 550w Cooler master gold. Still experienced 41 63, black out and restarts. Took it back, I said I suspected the MOBO was the issue, so they replaced it under warranty, problem persisted. I took it back for a third time, they took it to their head office, did extensive testing and found a fault with the CPU, they replaced it. Took them 3 weeks to complete... issue is still not resolved.

    At this point, my computer has been disassembled and parts replaced multiple times.

    Things I have done:

    • Updated all drivers (CPU, GPU, BIOS, sound etc)
    • Clean installation of Windows 10 multiple times
    • Stress tested with Heaven and Prime95
    • Logged temperatures while stress testing and playing games, haven’t seen any high temps
    • Disabled and enabled different sound drivers to test for conflicts
    • Replaced PSU, MOBO and CPU


    I’ve logged temps when both stress testing and while playing games. Here is my latest HWINFO log when playing Fortnite and then black screen and restart, kernel power 41 63. crash-test.CSV

    Happy to run any tests, suggestions and upload further logs. Really stuck on what to do....
     
    gondorcalls, Feb 23, 2023
    #2
  3. Kiciak Win User
    Kernel-Power 41 (63)

    Kernel-Power 41 (63). Had same problem last year but it disappeared. Now it back, and my computer restart like 2-3 times a day. Mostly on idle power, without games. Computer has about 18 months. Please let me know what kind of information I should past here. Thanks for help! (I made a lot of steps from youtube, but nothing helps). Windows 10 here.
     
    Kiciak, Feb 23, 2023
    #3
  4. Computer freezing while playing games - Kernel Power 41 63

    Kernel power 41 63 Windows 10

    I get critical error kernel power 41 63 windows 10 only in online games. For example the system freezes when I leave the game for half an hour so I have to reboot.
     
    Marcus Marcus1, Feb 23, 2023
    #4
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Computer freezing while playing games - Kernel Power 41 63

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