Windows 10: Child account will not register

Discus and support Child account will not register in Windows 10 Software and Apps to solve the problem; Hi,I have created my daughter a Microsoft account for her new laptop.Microsoft have confirmed that I have approved it but when I try to log her in it... Discussion in 'Windows 10 Software and Apps' started by AndrewKnapton, Dec 9, 2021.

  1. ANDREWKNAPTON
    AndrewKnapton Win User

    Child account will not register


    Hi,I have created my daughter a Microsoft account for her new laptop.Microsoft have confirmed that I have approved it but when I try to log her in it says there is a problem at Microsoft's end and returns me to the log in screen.Please help

    :)
     
    AndrewKnapton, Dec 9, 2021
    #1
  2. JAN123
    Jan123 Win User

    Child Account Get Greyed Out

    Thanks for the suggestion, but I did the following instead.

    I have another laptop, 2 weeks old, with Windows 10 Home on it.

    On that one, I tried the same steps with the child account, and got the exact same results.
     
    Jan123, Dec 9, 2021
    #2
  3. DAVID EDONGO SR
    David EDongo Sr Win User
    Child account

    I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

    Answering your questions:

    • Did you make any changes to the child account prior to the issue? No, I did not make any changes.
    • Since when you are facing this issue? Right from the start. I never got to login.
    • Are you able to login with other child accounts on the computer? No
    I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

    Thank you for your help.

    David.
     
    David EDongo Sr, Dec 9, 2021
    #3
  4. CORIANNFLORES
    CoriannFlores Win User

    Child account will not register

    Not Tracking Web Browsing Activity on Child Account

    Hello,

    I had already read that article and tried all those steps mentioned before posting on this forum. Nothing worked. I am still not able to see the web activity on my child's account.

    I have already verified that the Family Safety Service is connected to my PC and that my child has the PC listed as a device on their account. My child's account is listed as "child" on my PC account settings. When I sign into the child's account, I have
    verified that Family Safe Monitoring is running because the icon is in the task bar.

    This response was not helpful, because as I stated in my original post, I had already read several articles on troubleshooting this issue and nothing worked.

    Can you offer me other suggestions that are not mentioned in that Wiki Article?
     
    CoriannFlores, Dec 9, 2021
    #4
Thema:

Child account will not register

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