Windows 10: Can't verify identity because phone number is old

My wife is in Italy and when she started her laptop today she logged in with her password, and got this message: "Verify your identity" She no longer has the phone number ending on 05, and that as the only option she had, so she selected “I don’t have any of these”. Since she didn’t have access to a browser she called me in the US, and I entered her information in the URL listed. I changed the phone number to a new number in the security section of her account, and received a message that she can’t get a message on the phone for 30 days. How does she get into her laptop now? She doesn’t want t

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Verifying identity with no registered phone number

Hi.

I am not being allowed to send email from my webmail account until I verify my identity through a code sent to my phone. However, since I don't have a phone associated with this account, no code is sent to me. Is there some other way to verify my identity,
or must I simply abandon this email account?

 

Verify your identity oln this PC

Being ask to verify my identity, since the last update - Creators Update - it no longer accept the remain letters for the email or the numbers for the mobile phone on the PC

As a result it no longer sync ...

Any suggestions?

 

I Can't Verify Identity of User Account on Windows 10

Wow, Brink! Thanks for your fast response. Yes I did add my current phone number to replace my old phone number as an alias for this Microsoft account:




I also did add to my "Security settings" for my Microsoft account:




After I did those procedures, it is very weird that there is STILL no option for my current phone number. The option exists just for my old phone number:




I have repeatedly tried this then did restart my Windows 10 so many times.
Is there an option or any tricks to disconnect the email that related to this Windows user account then change it with new Microsoft email?