Windows 10: CAN'T SET UP PIN TO LOG IN AFTER CHANGING EMAIL ADDRESS

Please help me as it is urgent. Yesterday, I changed my email address from '*** Email address is removed for privacy ***' to '*** Email address is removed for privacy ***', then I deleted the email address 'tea.ngtr' since I haven't used this much. Then today, I start my computer up & sign into the Microsoft Account screen with my password like normal, yet I can no longer log in using Windows Hello. The next screen wants me to create a Windows Hello Pin & you can only click next. So I click next & get "SOMETHING WENT WRONG. We weren't able to set up your PIN. You can try again, or skip this step and set up a PIN later."

:)

 

Changing administrator email address

Hi Nooren,

Thank you for posting in Microsoft Community.

1) How do you access the Windows computer? Do you use Microsoft account or local account?

I suggest you to follow the below steps and check if it helps.

• 
  Open PC settings, and click/tap on Accounts on the left side.
  
• 
  Click/tap on your account on the right side, click/tap on the More account settings online link at the top of the right side.
  
• 
  If this PC or device is not a trusted device, then you will be prompted to enter and submit a security code sent to your phone or alternate email address.
  
• 
  In Internet Explorer, or your default web browser, click/tap on the Add or change aliases link under Account aliases.
  
• 
  Click/tap on Rename under your (primary alias).
  
• 
  Click/tap on Yes, rename my primary alias.
  
• 
  Sign in to your Microsoft account with your new email address and password. You can close the web browser when finished.
  
• 
  To Create a New Email Address to Use as your Primary Alias
  

• • 
    Select (dot) Create a new email address as your primary alias.
    
  • 
    Select if you want a new hotmail.com, live.com, or outlook.com address.
    
  • 
    Type in a name you want, click/tap on Rename primary alias
    

9. Click/tap on OK.

Hope this helps. Please reply to us with the status of the issue.

Thanks.

 

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

 

Change of email address

Hi Eddie,

For us to better assist you with this concern with the change in email address, we need to ask a few questions:

• How exactly are you accessing your email account? Is it through a web browser, Microsoft Office or any other mail client?
• How did you change your email address?
• Have you set the new email address as a primary alias?
• Have you removed the old email address if you no longer want to use it?

Looking forward to your reply so we can find the best solution for you.

Thank you.