Windows 10: can't open my camera

i can't open my camera whenever i try to open my camera my got black secreen

:)

 

Camera is not opening

Hi Hardik,

One of the possible reasons why the camera is not opening after the update is the antivirus software that's blocking it or it could be that the driver is outdated.

To resolve your concern, we suggest that you follow the troubleshooting steps listed on this
link. The link contains troubleshooting steps such as checking the antivirus and the outdated webcam driver.

Kindly update us with the result and let us know if you need further help.

 

camera not opening

Hello,

We understand that after a Windows 10 update, your camera stopped working properly. This issue may have occurred due to corrupted drivers. For us to help you with this, kindly answer the questions below:

• Are you getting an error message whenever you try to open photos or start the camera?
• What is the current build and version number of your Windows 10? To check, press the Windows key, type
  winver, and press the Enter key.
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you check this
article and perform the troubleshooting steps given to see if there will be any changes on your Windows 10 camera.

Kindly get back to us.

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!