Windows 10: Can't open attached documents to Emails

I upgraded to Windows 10 from Windows Vista just recently and can no longer open pdf documents attached to emails (AOL). I understand that the problem might be caused by my outlook profile but can't find how to resolve?

Regards

Robert Barrow

:)

 

Attaching a document from SkyDrive as to a Windows Phone email

OK...

I've never been able to do this. Here are the steps:

• Open a new outgoing email on my Windows phone
• Choose the paperclip "Attach" icon
• This opens up a window to "Choose Picture"
• It does not allow me to choose documents from my SkyDrive

I can go into SkyDrive and choose to share a document through email. However:

• this does not allow me to attach multiple documents, and
• it does not allow me to attach a document when I'm responding to another email in an existing thread.

These are real limitations.

Also, PDF documents are treated differently still. They are harder to attach.

I should be able to attach any document originating from an email.

Thanks. I hope that helps.

 

email attachments

Hello Allan,

To attach a document file on an email, you can follow the step given below:

For Windows 10 Mobile:

• Launch to File Explorer app.
• Press and hold the file that you need to attach on the email, and select
  Share button.
• Select Outlook Mail on the suggested applications.

For Windows Phone 8.1:

• Download and install
  Files app.
• Launch Files app.
• Tap and hold the document that you need to attach on the email, and select
  Share button.
• Select the Mail app on the suggested applications.

Feel free to post back if you have other queries.

 

will not open attachment in an email

Hi Dave,

There are some factors that we need to consider regarding your concern about opening email attachments. To properly diagnose this issue, we would like to know more about the issue by asking the following questions below:

• How do you access your Email?
• If you are using a browser, have you tried using a different browser?
• Have you also tried to clear the cache and cookies of your browsers?
• What is the last action taken before this issue happens?

If you are using an Outlook application to open emails, we suggest that you follow the steps provided in this

article. You can follow the steps provided in the issue #1.

Let us know the result if you need further assistance.