Windows 10: Can't login to my microsoft account during setup of a new computer

Hi,I tried to login to my microsoft account for the setup of a new computer but it did not recognize the address. Strangely I was able to log in to my account via a browser on my personal laptop.

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Microsoft Account Setup New Computer

When you are setting up a new computer do have to setup a Microsoft Account? If you don't want an account how can you get the new computer up and running?

 

Windows 10 Can't Login to Microsoft Account

Hi Gaurav,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

I suggest you to try the steps provided below and check if it helps.

Step 1:

I suggest you to try signing in to account.live.com on another device and verify the account is in a good state.

Step 2:

Login in to another user account and try logging in to Windows Store and check.

If the issue still persist, I suggest you to perform an automatic repair on your computer and check if it helps.

If you need an installation media, I suggest you to download and create the installation media using the follow Microsoft link, which contains the Windows 10 ISO file.

Windows 10 herunterladen

Method 1: Automatic Repair.

• • Insert the installation USB and boot Windows 10 from it.
  • In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.
  • Click on ‘Repair your computer’ and select ‘Troubleshoot’.
  • Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.

Hope this information is helpful. For any further assistance on Windows, feel free to post your query on Microsoft Community Forum.

Thank you.