Windows 10: Can't log into microsoft account on the store or xbox app

Discus and support Can't log into microsoft account on the store or xbox app in Windows 10 Gaming to solve the problem; I go to log in and i click sign in and it pops up the tiny window to sign in for a split second and immediately closes not a split second later please... Discussion in 'Windows 10 Gaming' started by Thomas Thornton1, Dec 19, 2022.

  1. Can't log into microsoft account on the store or xbox app


    I go to log in and i click sign in and it pops up the tiny window to sign in for a split second and immediately closes not a split second later please help. When i go to sign in on the Microsoft store and I click sign in and nothing happens same with the Xbox app and I've tried many times but nothing ever happens.

    :)
     
    Thomas Thornton1, Dec 19, 2022
    #1
  2. sam02 Win User

    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Dec 19, 2022
    #2
  3. Issue signing into Microsoft account on Xbox app and Minecraft launcher

    Hi Ekqo,

    Welcome to Microsoft Community.

    Your account can be logged in on the official website and Microsoft Store, which means that it is completely fine to log in to the service and account.

    You can flow these steps to try solve the issue:

    1. Click search on the taskbar, type "services", and click to open the Service App in the search results.
    2. Search for the services starting with Xbox in the Service list, and make sure they are all enabled.
    3. Then, please reopen the Xbox app and the Minecraft launcher, and click Login to see if you can enter the account password to log in successfully.
    Please let us know if this works.

    Best Regards,

    Manson | Microsoft Community Support Specialist
     
    Manson-MSFT, Dec 19, 2022
    #3
  4. Nikhar_K Win User

    Can't log into microsoft account on the store or xbox app

    The Microsoft Store, and the Xbox app doesn't work!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to launch Microsoft Store, Xbox app and GameBar. I’ll certainly help you with this issue.



    However, please let us know:



    • Do you receive any error message?
    • Are you aware of any changes made to the computer recently?
    • Which build version of Windows 10 are you using currently? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    Meanwhile, I would suggest you to refer the steps mentioned below:



    For issues with launching Microsoft Store, I would suggest you to refer the steps mentioned in the article

    Microsoft Store doesn't launch
    .



    Method 1: Store app troubleshooter



    I would suggest you to run the Store app troubleshooter and check. Refer the steps mentioned below:



    1. Press Windows Logo key + I, to open Settings.
    2. Click on Update & Security and select Troubleshoot from the left pane.
    3. Scroll down, click on Windows Store apps and select Run the troubleshooter.
    4. Follow the on-screen instructions.


    Method 2: Re-register apps



    If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:



    1. Press Windows Logo key + X, and select
      Windows PowerShell (Admin).
    2. Paste the following command and press Enter:
      Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    3. Once the process is complete, restart the computer and check.


    Method 3: New user account



    If re-registering the apps didn’t work, try creating a new user account and check if the issue persists. Refer the article
    Create
    a local user or administrator account in Windows 10




    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 19, 2022
    #4
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Can't log into microsoft account on the store or xbox app

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