Windows 10: Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue

I shut down my Win 10 v1909 pc yesterday. Trying to fire it up today, my Logitech Unifying Receiver/Mouse keyboard are not responding, thus I can't log in. I have tried every usb port, and toggled the on/off switches every time. I'm stuck. Any help is much appreciated!

:)

 

Logitech mouse and Keyboard issues

Thank you for the detailed reply. SO what you are saying is that if i use the Logitech software both can run on the same unifying receiver? I had so many problems with set point years ago and never trusted it again so I just let win 10 use it's drivers.

 

Logitech mouse and Keyboard issues

Logitech K800 keyboard
* Your K800 Unifying USB receiver can be connected to up to six Unifying Logitech mice and keyboards.
* Software: Logitech SetPoint

Logitech MX Master
* You can connect your mouse to up to three devices at the same time. You can use either Bluetooth Smart or the Logitech Unifying receiver that comes with the mouse.
* Software: Logitech Options

The Unifying receivers are subject to interference. If you have more than one separate them if possible.

My keyboard suffered from interference. After I moved the Unifying receiver to a USB 2.0 port on the back of the computer the keyboard worked a lot better.


You can launch the Unifying software from either SetPoint or Options. I will show this with what I have.

I have the following: Logitech MK550 Wireless Keyboard and Mouse Combo

• K350 Keyboard (uses SetPoint)
• M510 Mouse (uses Options)

Using Logitech SetPoint

1. Select







2. Select Open Unifying Software





3. Select Advanced





4. Select Pair a New Device to add a mouse or keyboard





Using Logitech Options

1. Select Add Devices





2. Select Advanced Unifying App





3. Select Advanced





4. Select Pair a New Device to add a mouse or keyboard

 

Logitech mouse and Keyboard issues

Thanks for clarifying that for me, I will follow the steps and post my outcome.

- - - Updated - - -

Everything worked perfect and now I have both he mouse and keyboard on one receiver !! *Biggrin with Setpoint I can control both the mouse and keyboard settings. when I opened Logitech Options I got a message saying that Options doesn't support all devices on my computer. Since I can control both the mouse and keyboard settings in Setpoint I deleted Options.

Now hopefully everything will work much better, I thank you and everyone else who replied to this thread, I'm glad to have this solved after all this time.