Windows 10: Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue

Discus and support Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue in Windows 10 Support to solve the problem; I shut down my Win 10 v1909 pc yesterday. Trying to fire it up today, my Logitech Unifying Receiver/Mouse keyboard are not responding, thus I can't log... Discussion in 'Windows 10 Support' started by jshep0102, Aug 23, 2021.

  1. jshep0102 Win User

    Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue


    I shut down my Win 10 v1909 pc yesterday. Trying to fire it up today, my Logitech Unifying Receiver/Mouse keyboard are not responding, thus I can't log in. I have tried every usb port, and toggled the on/off switches every time. I'm stuck. Any help is much appreciated!

    :)
     
    jshep0102, Aug 23, 2021
    #1
  2. Eaglepi Win User

    Logitech mouse and Keyboard issues

    Thank you for the detailed reply. SO what you are saying is that if i use the Logitech software both can run on the same unifying receiver? I had so many problems with set point years ago and never trusted it again so I just let win 10 use it's drivers.
     
    Eaglepi, Aug 23, 2021
    #2
  3. MisterEd Win User
    Logitech mouse and Keyboard issues

    Logitech K800 keyboard
    * Your K800 Unifying USB receiver can be connected to up to six Unifying Logitech mice and keyboards.
    * Software: Logitech SetPoint

    Logitech MX Master
    * You can connect your mouse to up to three devices at the same time. You can use either Bluetooth Smart or the Logitech Unifying receiver that comes with the mouse.
    * Software: Logitech Options

    The Unifying receivers are subject to interference. If you have more than one separate them if possible.

    My keyboard suffered from interference. After I moved the Unifying receiver to a USB 2.0 port on the back of the computer the keyboard worked a lot better.


    You can launch the Unifying software from either SetPoint or Options. I will show this with what I have.

    I have the following: Logitech MK550 Wireless Keyboard and Mouse Combo
    • K350 Keyboard (uses SetPoint)
    • M510 Mouse (uses Options)

    Using Logitech SetPoint

    1. Select
    Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue [​IMG]



    Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue [​IMG]


    2. Select Open Unifying Software


    Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue [​IMG]


    3. Select Advanced


    Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue [​IMG]


    4. Select Pair a New Device to add a mouse or keyboard


    Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue [​IMG]


    Using Logitech Options

    1. Select Add Devices


    Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue [​IMG]


    2. Select Advanced Unifying App


    Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue [​IMG]


    3. Select Advanced


    Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue [​IMG]


    4. Select Pair a New Device to add a mouse or keyboard


    Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue [​IMG]
     
    MisterEd, Aug 23, 2021
    #3
  4. Eaglepi Win User

    Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue

    Logitech mouse and Keyboard issues

    Thanks for clarifying that for me, I will follow the steps and post my outcome.

    - - - Updated - - -

    Everything worked perfect and now I have both he mouse and keyboard on one receiver !! *Biggrin with Setpoint I can control both the mouse and keyboard settings. when I opened Logitech Options I got a message saying that Options doesn't support all devices on my computer. Since I can control both the mouse and keyboard settings in Setpoint I deleted Options.

    Now hopefully everything will work much better, I thank you and everyone else who replied to this thread, I'm glad to have this solved after all this time.
     
    Eaglepi, Aug 23, 2021
    #4
Thema:

Can't Log in Win 10 - Logitech Unifying Receiver Mouse/Keyboard issue

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