Windows 10: Can't Install Photos app from Windows Store - Stuck on "checking dependencies"

The Photos App was running extremely slow, so I uninstalled it in preparation for reinstalling it. However, I am not able to reinstall from the Windows Store. The browser Edge goes to "checking dependencies," sits there for a few minutes, then gives up and closes the tab.

:)

 

store and photos app isnt showing proper icons

Hello Aditya,

As you are facing issues with accessing Photos app on your device with icons not displayed properly, we will help you with this issue.

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if there is any update for Photos app from Windows Store. If found, try to update the app and check if it helps.

Open Windows Store, search for Photos app, check if you are able to find Update option.

Step 2: I suggest you to run the
Windows Store Apps troubleshooter as it troubleshoots problems that may prevent Windows Store Apps from working correctly.

Run the troubleshooter for Windows apps

Step 3: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of this issue. We will be happy to help you further.

Thank you.

 

Windows 10--> app store, photo <--- not working

Hi,

Thank you for posting your query in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you with Windows Store apps as they are not working, we will help you with this issue.

Try the following methods and check if it helps:

Method 1: For issues with Windows Store.

You may try these steps to clear the Store cache and check if it helps:

• Press the "Windows + R" keys on the keyboard.
• Type "wsreset.exe" and press "Enter".
• Reboot the computer and then check the issues with the Windows Store.

Method 2: I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps troubleshooter, troubleshoots problems that may prevent Windows Store apps form working properly.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Windows Store Apps.
• Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 3:

I would recommend you to uninstall the Photo app using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.

• 
  Open the Start menu, type Windows PowerShell in the search bar.
  
• 
  Right click on the Windows PowerShell and select Run as administrator.
  
• 
  Enter the below command to uninstall the Photo app.
  

• get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
  

After performing the above steps, install the Photo app from the Windows store.

Reference: Refer to the following Microsoft article on
Photos app for Windows help.

Note: The steps for Windows 8.1 applies to Windows 10.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

 

Photo app will not stay open in windows 10

Hi Caroline,

We appreciate your time and effort for getting back to us.

I suggest you to reset the Windows Store cache and check.

Method 1:

Follow the step to reset the Windows Store cache.

• 
  Press Windows Key + R key.
  
• 
  Type wsreset.exe and press Enter Key.
  

Your Windows Store cache will be reset. Check if the is resolved.

If the issue still persist, I suggest you to uninstall and reinstall photo app again.

Method 2:

Follow the steps provided below and check if it helps.

• 
  Type Windows Powershell in search box.
  
• 
  Right click on Windows Powershell and select
  Run as administrator.
  
• 
  Copy and paste the following command.
  
  get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
  
• 
  Press Enter key.
  

After uninstalling the Photo app I suggest you to download and install the app again and check.

You can download the Photo app from the following link.

Microsoft Photos - Free download and install on Windows | Microsoft Store

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.