Windows 10: can't find or connect my dvd/cd drive to laptop

I can't find my dvd/cd drive on my Dell laptop, so I can't connect. Any help would be appreciated

:)

 

External CD/DVD Drive

Hi Microsoft :

I recently purchased an external cd/dvd drive. The problem is with re-writeable CDs. FORMATTING and re-writing. The unit works with re-writeable DVDs (FORMATTING and re-writing. When I checked in DEVICE MANAGER, it lists the drive with the HP brand. Listing it as "hp cd/dvd W SN208FB". Even though the brand name on the drive is Roofull (I got it on Amazon). [Even though SOME USB devices don"t need a driver----some do]

My System : Dell Latitude 7490 laptop......Windows 10 Pr0 64-bit.....16Gb RAM....512Gb SSD.

Should I look into finding an HP driver for this cd/dvd burner ?

Advice,

Gary Stanullwich

 

CD/DVD drive is not correctly displayed

All the resolutions listed under Method 1 apply to the cases when CD/DVD drive is not recognized by Windows or other programs. Fortunately, my drive is recognized by Windows and other programs. I tried all the step-by-step resolutions listed, but did not
work. For some reason, my CD/DVD drive icon is not the right icon for the drive, and is for compact flash. Any idea?

I also reset my BIOS settings back to factory reset, but it did not help.

 

CD/DVD Drive not recongnizing

Original title: Franks

Hi Franks,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I would suggest you to install the latest drivers for CD/DVD drive from the manufacturer’s website or can update the drivers by following the steps provided below:

• Press “Windows key + R” and type “devmgmt.msc”.
• Right click on DVD/CD Roms from the list and select
  properties.
• Under Driver tab click on Update button and follow the prompts to update the driver.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.