Windows 10: can't download ibis paint

Discus and support can't download ibis paint in Windows 10 Gaming to solve the problem; i just bought the microsoft surface laptop studio 2 and i can't seem to download ibis paint from the store. it says : An error occurred. This app will... Discussion in 'Windows 10 Gaming' started by raisha azmi, Jun 12, 2024.

  1. RAISHA AZMI
    raisha azmi Win User

    can't download ibis paint


    i just bought the microsoft surface laptop studio 2 and i can't seem to download ibis paint from the store. it says : An error occurred. This app will be exited. Detail: Can't create the folder. [FU:createDirectory] Can't create a directory. error: Permission denied 13, path:C: Users\raish AppData\Local Templibis incl. everything's new so i don't think there's any need to update yet there's an error.

    :)
     
    raisha azmi, Jun 12, 2024
    #1
  2. HANUBIS
    Hanubis Win User

    Why can't I download ibis paint?

    I am trying to download ibis paint on my windows 11 surface. I have checked all system requirements and also updated my system but it still shows an error notification, every time I try to download it. Please help
     
    Hanubis, Jun 12, 2024
    #2
  3. EMMANUEL URIETA
    Emmanuel Urieta Win User
    Why can't I download ibis paint?

    Can you try restarting your computer and then launching the Ibis Paint app again? If you are still getting the same error message when launching the app after the reboot, please follow the steps here https://support.microsoft.com/en-au/topic/-wind...
     
    Emmanuel Urieta, Jun 12, 2024
    #3
  4. EMMANUEL URIETA
    Emmanuel Urieta Win User

    can't download ibis paint

    Why can't I download ibis paint?

    Hello, my name is Emmanuel, and I am an Independent Advisor. I'll be more than happy to assist you today!

    I am so sorry to hear that you are having an issue installing the Ibis Paint app via the Microsoft Store. I would recommend following each step below to sort out this problem.

    1. Make sure to download the latest Windows Update on your computer. Please go to SETTINGS > WINDOWS UPDATE > CHECK FOR UPDATES, then INSTALL if there are any.

    2. Go to the Windows search bar, then type in Microsoft Store, then click it to launch. Next, click LIBRARY, then GET UPDATES.

    3. Go to SETTINGS > APPS > INSTALLED APPS > search for Microsoft Store, then click three dots to open options > select ADVANCED OPTIONS > please scroll down until you see Reset, please click REPAIR, then relaunch the Microsoft Store app. If you are still able to download Ibis paint, click RESET.

    For your reference, you may also visit https://support.microsoft.com/en-us/account-bil...

    I hope this information can help you.

    Let me know if this works for you.
     
    Emmanuel Urieta, Jun 12, 2024
    #4
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can't download ibis paint

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