Windows 10: Can't create system image using Windows 7 backup

Can I still use a system image from Backup Windows 7 even when it "encounters a problem"? I have tried multiple times and keep getting the same error - that it "encounters a problem" with specific folders. I've tried deleting those folders one of them doesn't even show up in my directory, but still get the same error. I don't care about these particular folders but I'm worried that if I have to use this system image for recovery it won't work to restore everything else. What can I do?

:)

 

Creating a System Image backup - keeps looping

Hi,

Thank you for giving us an opportunity to assist you with the query.

I understand the inconvenience caused, now that you have me with you let me take care of this.

The system image is exactly like the mirrored copy of the Operating System which contains the configuration of the Operating System. When you create backup system image your windows 10 comes back to the same position at when the image was created earlier.

As an initial step, I suggest you to make sure that the services required for backup to run successfully is enabled. Refer to these steps:

• 
  Press Windows + R
  keys, type services.msc and press Enter.
  
• 
  In the services window, locate the services
  File history service and the Volume shadow copy service and check if they are running.
  
• 
  If they are not running, right-click and select
  Start to manually start the service.
  
• 
  Check if you are able to create a backup now.
  

Step 1: I suggest you to follow the steps from the below article created by

Andre Da Costa and check if it helps.

How to: Create a system image in Windows 10

http://answers.microsoft.com/en-us/...ndows-10/84fa6683-e3ac-4e93-9139-368af9267869

Step 2: If the issue still persists, I suggest you to boot the computer in a clean boot state and then check.

Booting the computer in a clean boot state can reduce software conflicts and help identify the root cause of the issue. You can refer to this article for more information:

How to perform a clean boot in Windows

Note: After troubleshooting, reset the computer to start as usual. Refer to the step
How to set the computer to start as usual after clean boot troubleshooting under more information.

Hope it helps.

Let us know the status, we are glad to assist you further.

 

Help, cant create windows image

Hello there, @fullinfusion!

It seems like some sort of an OS confusion has happened with your secondary WD Black and I'm sorry to hear about that. *Frown
Maybe re-formatting it would help indeed as the community already mentioned. I'd suggest to take a look at this step-by-step how to partition and format an HDD: http://products.wdc.com/support/kb.ashx?id=PYCoid
Keep in mind that this will wipe clean the drive, so you should backup all important data from the drive somewhere else.
I noticed from the screenshots that your HDD appears as Disk 0, this means that it's plugged in the primary SATA port where the SSD (as an OS drive) should be. Actually it is possible that because of this Windows cannot create the image there. Swap the ports of the SSD and the HDD, this might help as well.

Keep me posted. Hope this helped! *Smile
SuperSoph_WD

 

Can't Create a Backup or System Image in Window 10

I've been trying to create a backup and system image for some time now, but my computer keeps stalling at 97% completion (creating a system image) even when I leave it overnight.

Tool I'm using: Control Panel\System and Security\Backup and Restore (Windows 7)

The system image should be less than 300GB and I'm using a 400 GB partition on an external hard drive to create the backup.

Steps I've taken:

- Run windows defender to remove a virus (this was the initial reason I couldn't create a system image)

- Turn off windows defender

- I've removed any previous "partial system image" or backup files from the partitioned hard drive each time I try.

The process stops at 97% each time as it's trying to create a system image.

How can I troubleshoot and get this process completed?

Thank you.