Windows 10: Can’t change daughters password on family account

I have just set my daughter up a email via family account - I can’t change her password, and she can’t because I haven’t been able to share the access yet and need to change her password to do this. Going round in circles! Please can you advise how I can reset her password as the account manager?

:)

 

My family - cannot add my daughter as she is part of another 'family' ???

Please help. I am trying to add my daughter to 'my family' but I get a message saying she is already part of another family.

When my daughter logs in with her ID and password and clicks 'my family' the PARENT is listed as 'Claire' (obviously in the past we/she has created a family and listed me as the parent but it isn't the real me with my ID and passwords).

I don't know the email address or passwords for the imaginary Claire so I can't log in and delete my daughter as a child, nor can my daughter delete Claire as a parent.

Do you see what I mean ?

How can my daughter be removed from the family that lists Claire as the parent ?

Many Thanks.

 

Family Safety Password Change

Hi,

First, you need to make sure you are logged into the computer as the Administrator. If you setup your children's account as an Administrator, you should be able to change their passwords. Then follow the steps below:

• Press Windows key + X and select
  Control Panel.
• Click on Family Safety and select the child account.
• On the left navigation pane, select
  Change Password.
• Follow the prompted instructions and check if the password is changed.

Let us know if you need further assistance.

 

account password change

I would suggest that you don't change your User account password, but instead set your daughter up with a Local User account instead.

Local accounts don't need passwords at all...