Windows 10: Can't add school account to Windows 10 Pro laptop; error code 80192EE7

Hello,I'm having trouble adding either existing work users to a device or a device to Entra Id. Receiving the error message 80192EE7 when selecting either in the Settings>Email & Accounts> Access work or school section.ThanksLarry 847-287-7489

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Can't add school account to my laptop; error code 80192EE7

Hello Thịnh Bùi，

Welcome to the Microsoft community.



I understand that you have encountered an 80192EE7 error code when adding your school account and I deeply apologize for the inconvenience. Please be assured that we will do our best to help you resolve this issue.



We recommend that you check your device management permissions to ensure that you have sufficient permissions to add your school account to your laptop. Sometimes, permission restrictions may prevent the addition of an account from being completed.



It is highly recommended that you contact your account administrator. They may have more in-depth knowledge of your network and device management and be able to offer specific solutions.



Also you can try：

I wish I could handle your problem, however, It is more suitable for publishing on Microsoft Learn (English only), you can click on "Ask a question", there are experts who can provide more professional solutions in that place.



Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.

Sincerely hope that your question will be dealt with appropriately after contact the correct department. Thank you for your understanding!

ERROR CODE :80192EE7. Your account was not setup in device because device management could not be enabled. - Microsoft Q&A

If you have any questions or need further assistance, please feel free to contact us. Once again, thank you for your understanding and support, and we wish you a happy life!

Best wishes

Lyla Liu - MSFT |Microsoft Community Support Specialist

 

Can't add school account to my laptop; error code 80192EE7

Hi Alan208,

Thank you for reaching Microsoft Community.

I hope you are doing well.

We really appreciate your time in bringing this concern to us. Let's try to sort this and see what we can do.

This error normally occur due to one the following reasons:

• The user has already enrolled the maximum number of devices allowed for the account.
  
• The device is blocked by the device type restrictions and manage by organization.
  
• The computer is running Windows 10 Home. However, enrolling in Intune or joining Azure AD is only supported on Windows 10 Pro and higher editions.
  

Just to confirm, this is your personal device, right? And not connected to your school domain or server?

For work or school provided accounts, we highly recommend to reach out your school IT Admin first and ask if it is possible to add this account to your personal device.

Let us know the result and we will get back to you as soon as we can.

I hope I was able to help you today.

Thank you for choosing Microsoft. Have a great day and stay safe!

Best regards,



Microsoft Community Advocate

 

Can't add school account to my laptop; error code 80192EE7





Hi all,

I cannot add my school account to my laptop. I have tried restarting my computer but it does not work. Every time it will show something went wrong.

Any suggestions?

Thanks.