Windows 10: Can't access certain websites unless I'm using a VPN, but my phone can

So recently I changed my internet provider and thought that might be the problem, but my phone is also connected to it and I can access those websites. Some of them are reddit.com, twitch.tv and speedtest.net. All of them give the error ERR_TIMED_OUT on Edge and Brave browsers, including incognito mode on both.I've went and changed to the Google DNS on my PC for the wifi IPV4 and IPV6 addresses, but the problem persists. Hope to get some help soon. Thanks in advance.

:)

 

I am unable to connect to a VPN or access any VPN website

Hi Jim,

I'm Amr, an Independent Microsoft Company advisor, and a fellow Microsoft customer.

I'm sorry that you are experiencing this issue, and I will try my best to assist you.

If you are unable to connect to a VPN or access any VPN website on your computer, but your VPN provider is working fine on your phone, there are several potential reasons for this issue. Here are some troubleshooting steps you can try:

1. Check your internet connection: Make sure that you have a stable and active internet connection on your computer. If your internet connection is weak or intermittent, it may affect your ability to connect to a VPN or access VPN websites.

2. Disable firewalls or security software: Firewalls or security software on your computer may sometimes block VPN connections or access to VPN websites. Temporarily disable any firewalls or security software and try connecting to the VPN or accessing VPN websites again.

3. Clear browser cache and cookies: Clearing your browser's cache and cookies can sometimes resolve website access issues. Go to your browser's settings and clear the cache and cookies, then try accessing VPN websites again.

4. Try different VPN protocols or ports: VPNs use different protocols or ports for connection. Try changing the VPN protocol or port settings in your VPN client to see if it resolves the issue. For example, you can switch from OpenVPN to L2TP or SSTP, or try using a different port such as TCP port 443.

5. Restart your computer and modem/router: Sometimes a simple restart of your computer and modem/router can fix connectivity issues. Try restarting both your computer and modem/router, then attempt to connect to the VPN or access VPN websites again.

6. Contact your VPN provider: If you have tried the above steps and are still unable to connect to the VPN or access VPN websites, it's recommended to contact your VPN provider for support. They may have specific troubleshooting steps or suggestions for your situation.

7. Check for any network or DNS issues: There might be some network or DNS issues that are preventing you from connecting to the VPN or accessing VPN websites. You can try using a different DNS server, such as Google DNS or OpenDNS, to see if it resolves the issue.

I hope this helps, please feel free to reply to this if you need any further Assistance.

This is a user-to-user support forum. We're users just like you helping other users to find solutions to their problems.

Kindly

Amr

 

Vpn ( trusted Vpn)

Hi everyone.
I am not an expert about Vpn and that's why I would like to know if someone could list me a few trusted Vpns, I would really appreciate any suggestion/ advice.

Thanks.

 

Can't access certain websites in Win10

Hi Alan,

Thank you for posting the query on Microsoft Community.

I appreciate your efforts and time.

• As I understand you are unable to access certain websites, what websites are you not able to access?
• Have you logged in with a Microsoft account or a local account?

I suggest you to try the steps below and check if it helps.

• Network troubleshooter. Either search for it in the Search or run it by following the link below.

Fix Wi-Fi connection issues in Windows - Microsoft Support

• Try a different network adapter/connection type if possible.
• Check for Windows Updates.
• Check for drivers for the network adapter.
• Open a CMD window as Administrator:
  • dism /online /cleanup-image /restorehealth
  • sfc /scannow
  • netsh winsock reset

Also try to restart the DNS service.

• Press Windows Logo Key+X. Click on Run.
• Type services.msc. Click on Ok.
• Then find DNS client. Right-click on it to Stop it and Restart it.

If the issue persists, do get back to us. We will be happy to assist you.