Windows 10: Cannot update my ethernet adapter drivers, please help I am unable to connect to the internet.

submitted by /u/BigFFin
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:)

 

Unable to connect to the internet on Windows 10

Hi Naresh,

I realize that you are unable to connect to Internet. I will try to help you with this issue.

• 
  Do you have a wired net connection or a WiFi net connection?
  

You can plug in the Ethernet cable directly to the computer and check if you are able to connect to Internet. There might be situations that you might have to install the pending updates and also to update the network driver.

You may try these steps and check the status:

• 
  Run the Network Troubleshooter and restart the computer to check if this helps.
  
• 
  You may try a different network adapter/connection type if possible.
  
• 
  Further you may also check for Windows Updates with a wired net connection and check for updated drivers for the network adapter.
  

Keep us informed to help you further.

 

IP configuration not valid - interference from ethernet adapter?

Solution 1: No Internet Access In Windows 8.1or Windows 10

Step 1:

Go to Device Manager → Network adapters.
Step 2:

Expand it (Network adapters).


Step 3:

Select your network adapter


Step 4:

Right click on your wireless network adapter or Ethernet adapter and then tap “Update Driver Software”.
(in this case your network adopter is Ethernet adopter so tap your Ethernet adapter)
Step 5:

Now on a new window you will need to click on “Browse my computer for driver software”.




Step 6:

Then select “Let me pick from a list of device drivers on my computer”.



Step 7:

Now choose the “Manufacturer’s drivers” from the list of two and then click next.



Step 8:

After the completion of the process just restart your PC and check if the problem is solved or not. If not, goto solution 2.



Solution 2: No Internet Access In Windows 8.1,windows10

Step 1:

Open command prompt.
Step 2:

Just go on hitting the enter after typing the each command.
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disable
netsh int tcp set global rss=enabled
Step 3:

Now to check if the settings are disabled type:
netsh int tcp show global
then hit enter.
Step 4:

Now the thing left is just rebooting your system and just check if the problem is solved or not and just give feedback.*chuckle*Thumbs

 

Unable to connect to internet using the ethernet.

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you are unable to connect to the internet. We will assist you to resolve the issue.

I appreciate if you could answer few questions to narrow down to the issue.

• 
  What is the make and model of the computer?
  
• 
  What exactly happens when you try to connect the Ethernet cable?
  
• 
  Did you receive any error message?
  
• 
  Did you see a red cross on the Internet connection near the Action center?
  
• 
  Did you install any third party security application?
  
• 
  What are the troubleshooting steps that you had already performed?
  

As an initial troubleshooting step, I suggest you to run network adapter troubleshooter and check if it helps.

1. Type Troubleshooting on the search bar and click Troubleshooting under Settings.

2. Now type Network adapter in the search option.

3. Click on Network adapter to run the troubleshooter.

If the issue persists, try uninstall and reinstall network driver.

1. Press “Windows key + X” and click on “Device
Manager”.

2. In the list of devices, you should see the
Network adapter. (Expand if required).

3. Right click on the device and then select "Uninstall".

4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.

5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

You can also refer the steps given in the section "Why can't I get online?" of the link below.

http://windows.microsoft.com/en-us/windows-10/getstarted-why-cant-i-get-connected

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.