Windows 10: Cannot unlock the SSD with the bitlock keys in my MS account

Discus and support Cannot unlock the SSD with the bitlock keys in my MS account in Windows 10 Software and Apps to solve the problem; Hi, A few weeks ago my pc suddenly stopped working. After multiple tries to recover I gave up and replaced the SSD in the pc with another SSD which... Discussion in 'Windows 10 Software and Apps' started by F T3, Mar 31, 2025 at 1:42 PM.

  1. F T3 Win User

    Cannot unlock the SSD with the bitlock keys in my MS account


    Hi, A few weeks ago my pc suddenly stopped working. After multiple tries to recover I gave up and replaced the SSD in the pc with another SSD which works on a laptop. Then the pc works. But the pc SSD still has my data. So I bought an SSD enclosure and connected the SSD to the working pc and the working laptop. But I kept getting the bitlock protection message and ask me to unlock it. I found several bitlock keys from my microsoft account and used the one with the suggested key ID first. It did not work. The system says the key does not fit. Then I tried the other keys in my account and they d

    :)
     
  2. H Parada Win User

    Help unlocking a SSD, BitLocker key missing

    Hi all,

    I have a Dell laptop I bought in 2017 which I am having issues with and does not show up on the list of devices on my Microsoft account.

    How can I find it so the I can get the key for BitLocker and unlock the SSD?

    II am trying to savage my data from the SSD.

    Thanks
     
  3. Viruzz Win User
    HELP: Automatic BitLocker Unlock.

    Thank you sir, ill try your solution.

    Windows Auto unlock ONLY works in case you have Bitlocker on your system drive, because if your system drive is not encrypted auto unlocking other drives means loss of security.
    But in my case my system drive is Encrypted with hardware encryption that i password unlock during boot. So auto unlocking Bitlocker drives will do fine for me.
     
  4. Cannot unlock the SSD with the bitlock keys in my MS account

    BitLocker key cannot unlock the disk. Neither can i reinstall cause the drive is blocked

    Hi Havard,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing currently.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Did you try to unlock the drive using the Bitlocker application in Windows 10?
    • If yes, did you get any error message while trying that?

    I suggest you to follow the methods below and check if that helps:

    Method 1:

    I would suggest you to try unlocking the drive using the Bitlocker facility available in Windows 10 and check if you are able to unlock it successfully. If you are getting any error message with says “Application not found”, then I would suggest you
    to refer the article provided in the link below:

    Windows help and learning

    Method 2:

    I would suggest that you try the steps mentioned in the link below and check if it helps resolve your issue.

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For
    added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link to view the article “How to back up and restore
    the registry in Windows” from the Microsoft Knowledge Base:


    How to back up and restore the registry in Windows - Microsoft Support

    (Applies to Windows 10)

    For more information regarding BitLocker, you may refer the article "BitLocker Frequently Asked Questions (FAQ)" from this link:

    http://technet.microsoft.com/en-us/library/hh831507.aspx

    Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.
     
    Nachappa C K, Mar 31, 2025 at 1:49 PM
    #4
Thema:

Cannot unlock the SSD with the bitlock keys in my MS account

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