Windows 10: Cannot Unlock BitLocker via Control Panel

Hello,Initially, I was able to access a BitLocker enabled hard drive by entering the key that I had from the initial encryption of the hard drive. After a reboot of my laptop I started to have issues with unlocking the hard drive.When I click on the hard drive I need access to I receive the following message:"There are no supported protectors on this drive. The drive can't be unlocked".Here is the result of executing "manage-bde -status":Volume D: [Label Unknown] [Data Volume] Size: Unknown GB BitLocker Version: 2.0 Conversion Status: Unknown Percentage E

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Bitlocker menu in Control Panel is gone!!!!!

Hi,

From the above screenshot I see that you are not able to access or see the Bitlocker Drive Encryption in Control Panel, i suggest you to change the view of the Control panel and then check if you are able to access or view it.

Follow the below steps and check if it helps.

• Type Control Panel in the Search bar and then Enter.
• Select the View by options in the upper right pane.
• In Category select the small icons and then check if you can view the Bitlocker Drive Encryption option.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

changing bitlocker password, Windows 10

Hello Keith,

We suggest to change it from Control Panel. You may follow the steps below:

• Press Windows key + X.
• Select Control Panel.
• Click BitLocker Drive Encryption.
• Click Unlock drive.
• Type your present password and click Unlock.
• The drive will be unlocked and you will notice more links on the right of that particular unlocked drive, click
  Change password.
• Now, you may type your Old password, New password and Confirm new password.
• Click Change password.

Let us know how it goes.

Regards.

 

windows 10 control panel

Hello,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you want to know how to access the control panel in Windows 10?

I certainly understand your concern and will try my best to help you.

I would suggest you to try the following steps to open the Control Panel in the system.

Step 1: Opening Control Panel in Windows 10.

• 
  Open Run command box by simultaneously pressing Windows and R keys (Windows + R).
  
• 
  In the Run dialog box, type
  Control and then press Enter key to open the classic Control Panel.
  

Step 2: Access Control Panel in Windows 10 from desktop.

• 
  Right-click on the Start button (Windows logo button at the bottom-left corner of the desktop) and then click Control Panel to open the same.
  

Step 3: Launch Control Panel using search.

• 
  Open Start menu or screen.
  
• 
  In the search box, enter Control Panel and then press Enter key to open the same.
  

Note: You can quickly access the search with the help of Windows + C hotkey.

Step 4: Create Control Panel shortcut on desktop.

• Right-click on desktop, click New, and then click Shortcut.
• In Type the location of the item box, type the following path.

explorer shell:ControlPanelFolder

• Click Next button.
• In the Type a name for this shortcut box, type Control Panel, and click Finish button. You can now double-click on the Control Panel icon on the desktop to quickly launch the same.

Step 5: Pin Control Panel to Start or taskbar.

• 
  In the Start search box, type Control Panel.
  
• 
  When you see search results, right-click on Control Panel entry and then click Pin to Start to pin it to the Start menu or screen.
  

Note: Clicking Pin to taskbar will pin the Control Panel to taskbar.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.